Director, OHS - Drug & Alcohol Testing Program

Massachusetts-Bay-Transportation-Authority; Boston (MA); On-site; USD 145,000 - 190,000; Full time

Job summary

Massachusetts Bay Transportation Authority is seeking a Director of Occupational Health Services to lead the Drug and Alcohol Testing Program and support the Medical Director and MROs in daily operations.

The role oversees compliance with Title 49 CFR Parts 40, 655, 382, and 219, collaborates with HR, Legal, and Labor Relations, and manages contractors, ensuring safe and compliant practices across MBTA locations.

Qualifications

• Bachelor’s degree in Business Admin/HR or related field with Behavioral or Medical Science.
• Seven years’ experience managing a mandated drug and alcohol testing program.
• Five years of supervisory/leadership experience in a related field.
• Comprehensive knowledge of federal DOT drug and alcohol testing regulations.
• Proficiency with MS Office applications.
• Valid driver's license; ability to supervise a diverse workforce.

Responsibilities

• Oversee MBTA Drug and Alcohol Testing Program operations.
• Ensure compliance with 49 CFR Parts 40, 655, 382, 219 and MBTA policies.
• Collaborate with HR on onboarding safety-sensitive employees.
• Supervise program staff, BATs, collectors, and contractors.
• Coordinate with Legal and Labor Relations on arbitrations.
• Produce annual MIS reports for FTA and FRA programs.
• Maintain records for the drug and alcohol testing process.
• Communicate with stakeholders; rotate on-call 24/7.

Skills

Leadership

Stakeholder communication

Regulatory compliance

Policy development

Supervision

Confidentiality & documentation

Time management

Education

Bachelor’s degree in Business Admin/HR

Behavioral or Medical Science background

Tools

MS Office

Job description

The Director of Occupational Health Services will fill in for the Chief of Occupational Health Services as directed and will assist the Medical Director and Medical Review Officers with day-to-day management of Occupational Health Services and the Drug and Alcohol Testing program. The Director of OHS-Drug and Alcohol Testing Programs will provide leadership and direction for the Authority.

General

• Oversee the Drug and Alcohol testing programs for the MBTA and MassDOT as required by the FTA, FRA and FMCSA.
• Collaborate with Human resources, on all FTA requirements for onboarding new safety sensitive employees.
• Collaborate with Human Resources to ensure safety sensitive designations are FTA compliant for newly created positions throughout the Authority.
• Coordinate with Legal and Labor Relations on arbitrations involving the drug and alcohol testing program.
• Provide supervision for all Drug and Alcohol program staff, collectors and Breath Alcohol Technicians (BAT) including hiring, discipline, termination and performance management.
• Work in conjunction with the Safety Department in all elements of the Drug and Alcohol testing program.
• Work in conjunction with the Employee Assistance Program in the development and the delivery of all Drug and Alcohol Training programs.
• Collaborate with MBTA/MassDOT LMS for accurate record keeping of all Title 49 CFR Part 40 and 655 required trainings.
• Provide oversight to all contractors required to comply with 49 CFR part 40, 382, 655 and 219.
• Manage all third-party contractors providing any and all services relating to all components of drug and alcohol testing, including but not limited to collections, Medical Review Officer services, laboratory services, and third-party administration.
• Communicate effectively with stakeholders, including customers, vendors, and employees.
• Rotating on-call availability 24-hours-a-day.

Drug & Alcohol Testing

• Oversee all aspects of the MBTA Drug and Alcohol Testing Program
• Maintain strict compliance with Title 49 CFR Parts, 40, 655, 382, 219. and the MBTA and the MassDOT Drug and Alcohol Policies
• Implement and oversee the selection process for selecting covered employees for FTA, FMCSA and FRA drug and alcohol testing.
• Ensure all Substance Abuse Professional follow-up testing requirements are met.
• Prepare annual MIS reports required by FTA and FRA Drug and Alcohol Programs .
• Maintains all records related to the drug and alcohol collection process.
• Work with the Medical Review Officer to receive and process all drug test results.

• Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• Drug and Alcohol Testing staff, including BATs and collectors.

• Bachelor's degree from an accredited institution in Business Administration, Human Resources Management, Social Work or related field with Behavioral or Medical Science.
• Seven (7) years’ experience in managing a mandated drug and alcohol testing program.
• Five (5) years of supervisory, leadership, and/or management experience in related field.
• Comprehensive knowledge of federal DOT drug and alcohol testing regulations
• Maintain awareness of federal regulations related to drug and alcohol testing.
• Demonstrated experience revising companywide Drug and Alcohol Policy and procedures to comply with all regulatory changes/revisions.
• Proficiency with MS Office applications.
• Possess a valid driver's license.
• Effective confidentiality, documentation, multi-tasking, time management and interpersonal skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• The ability to supervise and work effectively with a diverse workforce.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

• Master’s degree from an accredited institution in Business Administration, Human Resources Management or related field with Behavioral or Medical Science from an accredited school.
• Ten (10) years experience in managing a mandated drug and alcohol testing program.
• Professional Certification for Drug collector, Breath Alcohol Technician, Designated Employer Representative, or Medical Review Officer Assistant.
• Five years experience in performing DOT collections.
• Prior experience in unionized workforce.