Director of Wellness

YMCA of the USA; Crown Point (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

YMCA of the USA in Crown Point, Indiana, seeks a Director of Wellness to lead a team delivering welcoming, impactful wellness experiences that help members achieve their goals while advancing the YMCA's mission.

This role is ideal for a strategic leader who enjoys developing people, improving operations, driving program growth, and creating a culture where staff and members thrive.

Qualifications

• Leadership experience supervising staff and multiple wellness programs.
• Experience managing budgets and achieving growth goals.
• Strong communication, coaching, and conflict-resolution skills.

Responsibilities

• Provide strategic leadership and oversight for all wellness programs and services.
• Recruit, hire, onboard, train, coach, and evaluate wellness staff.
• Foster a culture of accountability, inclusion, and continuous improvement.
• Develop strategies to increase member engagement, retention, and program participation.
• Collaborate with leadership to implement association-wide wellness initiatives.

Skills

Leadership

Staff development

Strategic planning

Data analysis

Budget management

Communication

Conflict resolution

Education

Bachelor's degree in Exercise Science or related field

Tools

Microsoft Office 365

Wellness management software

Job description

Strengthening Community Through Healthy Living

Job Description

At the YMCA, we believe wellness is more than exercise— it's about helping people build healthier spirits, minds, and bodies. As Director of Wellness, you'll lead a team dedicated to creating welcoming, impactful wellness experiences that help members achieve their goals while advancing the YMCA's mission. This role is ideal for a strategic leader who enjoys developing people, improving operations, driving program growth, and creating a culture where staff and members thrive.

Qualifications

• Bachelor's degree in Exercise Science, Health Promotion, Kinesiology, Public Health, Recreation Management, or a related field.
• Minimum of 4–6 years of progressive leadership experience in wellness, fitness, recreation, or a related field.
• Demonstrated experience supervising professional staff and leading multiple wellness program areas.
• Proven success managing budgets, achieving growth goals, and improving operational performance.
• Strong leadership, communication, coaching, and conflict-resolution skills.
• Ability to analyze data and use performance metrics to improve operations and member outcomes.
• Proficiency in Microsoft Office 365 and wellness management software platforms.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Essential Functions

Leadership & Team Development

• Provide strategic leadership and oversight for all wellness programs and services.
• Recruit, hire, onboard, train, coach, and evaluate wellness staff.
• Foster a culture of accountability, engagement, inclusion, and continuous improvement.
• Mentor Wellness Directors, Coordinators, and frontline staff to strengthen leadership capacity across the organization.
• Collaborate with the Association Director of Wellness to implement association-wide wellness initiatives and best practices.

Program & Operational Excellence

• Ensure all wellness programs align with YMCA standards, strategic priorities, and member needs.
• Evaluate programs and services to improve quality, participation, and member outcomes.
• Conduct facility inspections, safety audits, and operational reviews.
• Ensure compliance with YMCA policies, certifications, risk management practices, and safety procedures.
• Maintain high standards for equipment safety, wellness center operations, and staff readiness.

Strategic Growth & Community Impact

• Develop and implement strategies to increase member engagement, retention, and program participation.
• Support the creation of innovative wellness programs that reflect community needs and emerging industry trends.Collaborate with branch leadership and other departments to enhance member experiences.
• Assist with marketing efforts, member engagement initiatives, and promotion of wellness services.
• Support YMCA fundraising efforts, Annual Campaign initiatives, community partnerships, and special events.

Financial Management

• Develop, manage, and monitor departmental budgets.
• Ensure responsible stewardship of YMCA resources.
• Track revenue, expenses, participation, and retention metrics.
• Analyze operational and financial data to identify opportunities for improvement and growth.