Director of Warehouse and Logistics

NAPPCO Fastener Company; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in industrial fasteners is seeking a Director of Warehouse and Logistics, responsible for multi-site distribution operations in Texas. This role emphasizes strategic planning, team development, and operational excellence. The ideal candidate will bring expertise in warehouse management and logistics, fostering a high-performing culture and optimizing processes for growth.

Qualifications

• 8–10+ years of experience in warehouse, logistics, or distribution leadership.
• Demonstrated success in leading multi-site operations.
• Must be able to lift up to 50 lbs and travel 40% of the time.

Responsibilities

• Lead multi-site distribution operations with a focus on operational excellence.
• Oversee daily warehouse activities, ensuring safety and accuracy.
• Develop and manage departmental budgets focused on cost control.

Skills

Leadership

Communication

Quality Control

Inventory Management

Process Improvement

Education

Bachelor’s degree in Supply Chain, Logistics, Operations Management

MBA

Tools

WMS

ERP Systems

Job description

Job Title: Director of Warehouse and Logistics
Industry: Industrial Fasteners
Location: Based in Houston or San Antonio, with travel to Dallas (40%)
Reports To: President
Department: Operations

Position Overview

The Director of Warehouse and Logistics will lead NAPPCO Fastener Company's multi-site distribution operations, overseeing all aspects of warehouse management, inventory control, logistics, and shipping/receiving. This role requires a hands-on, servant leader with proven expertise in optimizing warehouse processes, enhancing quality control, developing people, and fostering cross-functional collaboration. The ideal candidate will bring structure, mentorship, and operational excellence to a growing team across multiple Texas locations.

Key Responsibilities

Strategic Planning & Leadership

• Develop and implement a long-term operational road-map aligned with company goals and customer expectations.
• Collaborate with executive leadership to ensure warehouse and logistics strategies support growth, efficiency, and service standards.
• Lead cross-functional initiatives to improve cost-effectiveness, scalability, and service levels.
• Anticipate future infrastructure and staffing needs based on sales growth and market trends.

Warehouse Operations & Quality Control

• Oversee daily warehouse activities at all locations—receiving, storage, picking, packing, shipping—with a focus on accuracy, safety, and speed.
• Standardize warehouse practices through documented SOP's and ensure 100% compliance with OSHA and internal safety guidelines.
• Drive quality control initiatives to reduce order errors, improve packing standards, and increase customer satisfaction.
• Implement and monitor KPI's for order fulfillment, cycle time, and returns.

Inventory & Distribution Management

• Lead robust inventory control strategies to minimize shrinkage, improve turnover, and ensure accurate real-time data.
• Ensure collaboration between purchasing and sales to maintain optimal stock levels.
• Oversee all inbound and outbound logistics, ensuring timely, cost-effective, and customer-focused delivery.
• Optimize carrier performance, route planning, and delivery schedules.

People Leadership & Team Development

• Provide clear role definition, consistent feedback, and development plans for warehouse staff and supervisors.
• Mentor and coach team members to create a culture of ownership, communication, and accountability.
• Lead with emotional intelligence, servant leadership, and an emphasis on team well-being and performance.
• Build a pipeline of internal talent and ensure team alignment with company values and operational goals.

Technology & Process Improvement

• Lead the implementation and optimization of WMS and ERP systems across all locations.
• Analyze operational data to identify inefficiencies and lead process improvement initiatives (LEAN, 5S, Six Sigma preferred).
• Ensure proper use of technology and tools to streamline warehouse operations and improve visibility.

Financial Oversight & Performance Management

• Develop and manage departmental budgets with a focus on cost control and ROI.
• Track and report KPI's related to inventory accuracy, order fulfillment, safety, and logistics spend.
• Present performance data to senior leadership with actionable insights.

Performance Metrics (KPI's)

• Order Accuracy Rate
• Inventory Accuracy
• On-Time Delivery Rate
• Lines Picked per Hour
• Freight Cost per Order
• Safety Incident Rate
• Inventory Turns

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field; MBA preferred.
• 8–10+ years of progressive experience in warehouse, logistics, or distribution leadership.
• Demonstrated success in leading multi-site warehouse operations with a focus on quality, speed, and service.
• Proven ability to develop teams, create role clarity, and foster a culture of communication and accountability.
• Strong background in WMS and ERP systems; data-driven and tech-savvy.
• Experience with quality control programs, SOP's, and safety compliance.
• Excellent communication, leadership, and interpersonal skills.
• Must be able to push, pull, or lift up to 50 lbs.
• Must be willing and able to travel up to 40% of the time across Dallas, Houston, and San Antonio.
• Position may be based in either Houston or San Antonio.