Director of Waiver Services- Ithaca, NY (31066)

St. John's Community Services; Town of Ithaca (NY); Remote; USD 75,000 - 85,000; Full time

Job summary

A leading non-profit organization is seeking a Director of Waiver Services in Ithaca, NY. This role involves overseeing waiver services for individuals with disabilities, ensuring quality service delivery, and leading a dedicated team. The ideal candidate will have strong leadership skills, experience in Medicaid Waiver services, and a relevant degree. Join us to make a difference in the lives of individuals and families while working in a supportive environment.

Benefits

Medical, dental, vision benefits

Retirement plans

Company paid LTD

PTO, Vacation, and sick time off

Flexibility

Family culture

Qualifications

• 3-5 years of leadership experience.
• Experience with Medicaid Waiver services delivery and billing.

Responsibilities

• Lead a team providing high quality waiver services.
• Develop and maintain key relationships for waiver operations.

Skills

Communication

Leadership

Education

B.S. in Human Services

Masters

Job description

Director of Waiver Services- Ithaca, NY (31066)

Director of Waiver Services- Ithaca, NY (31066)

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To be considered for any SJCS careers all applicants must apply using this link SJCS Careers

About St. John’s Community Services

As one of the oldest non-profit organizations founded in the District of Columbia, St. John’s Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. It’s why we exist. Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What are we looking for?

We are looking to add a Director of Waiver Services to our team. As the Director of Waiver Services you will lead a team responsible for providing high quality services to individuals eligible for multiple waiver services including the Traumatic Brain Injury (TBI) and Nursing Home Transition and Diversion (NHTD) Medicaid waiver program, and the Home Enabling Supports (OPWDD) waiver program.

Your Overall Essential Responsibilities Will Be The Following

• Assures adherence by all staff to SJCS mission, core values, guiding principles, business standards and administrative practices.
• In collaboration with the SJCS Leadership, develops and accounts for assigned programs, operations, and fiscal outcomes.
• Ensures superior quality through implementation of SJCS quality assurance protocols that meet or exceed national accrediting body standards.
• Responsible for all functions within parameters of SJCS policies and procedures as well as all applicable state/funding/contract and regulatory requirements.
• Develops, cultivates, and maintains key relationships needed to implement waiver operations that increase the mission impact of SJCS. Engages actively and openly with all relevant parties including individuals served, families and guardians, funders, regulatory agencies, providers, and state associations, SJCS Leadership, and SJCS staff.
• Develops and leads a team of professionals to deliver high quality services.
• Monitors and analyzes utilization data to ensure that service delivery and revenue targets are met.
• Works with the Director of SJCS-NY to analyze and identify new service opportunities resulting in continued growth and development of this service line.
• Works with Director of SJCS-NY and the SJCS Leadership Team to ensure compliance with applicable rules and regulations.
• Reviews service notes, supporting documentation, and billing for accuracy and timeliness.
• Works with Director of SJCS-NY and the finance team to accurately forecast and manage fiscal expenditures with an eye towards sustainability and increasing net margin.
• Collaborates with community members, individuals served, family members, community organizations, and key stakeholders to raise awareness of SJCS.
• Actively participate in routine budget monitoring meetings for assigned programs with the SJCS Leadership and key managers.
• Works with HR to ensure recruitment, hiring, supervision, training, and timely completion of performance evaluations for assigned staff.
• Provides training, mentoring, and coaching to staff directly, as appropriate.
• Provides after hours on-call support of assigned program operations as needed.
• Maintains a positive image for SJCS state subsidiary and the parent company.
• Advocates at state, organization, individual, staff, and systems change levels.
• Participates in professional development activities for staff and self relevant to position.
• Completes appropriate SHIFT certification for the provision of Enabling Technology services.
• Performs other job-related duties as assigned.
  

This list of responsibilities, skills, efforts, or working conditions associated with this position is not in its entirety as other duties may be assigned and are expected to be followed.

The hiring range for this position ranges from $75,000 to $85,000 and is dependent on location and experience.

Other Benefits Include The Following

• Medical, dental, vision, STD, and other benefits and company contributions
• Retirement plans.
• Company paid LTD.
• Connectivity reimbursements (some employees)
• PTO, Vacation, and sick time off.
• Flexibility
• Family culture
• Helping other people live their best life!
  
  

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Do you think that you are a great fit for this position? We are waiting for you to join our team! Apply today on our company website SJCS Careers to be considered.

You will catch our eye if you have the following knowledge, skills, and abilities:

• Excellent written and oral communication skills.
• Ability to effectively deliver and receive oral communication.
• Ability to clearly present and receive information through a variety of means and methods.
  
  

Extra credit will be given if you have the following experience, education, and requirements:

• B.S. in Human Services, Social Work, Psychology or other related degree (required); Masters preferred.
• Experience with Medicaid Waiver services delivery and billing.
• 3-5 years of leadership experience.
• Experience with the development and implementation of new projects.
  

All SJCS Employees Must

• Obtain a valid health certificate to meet SJCS or current funding authority requirements as required.
• Meet SJCS and the funding authority requirement of criminal background and record checks.
  
  

Physical And Environmental Conditions Include

• Work requires no unusual demand for physical effort except the normal risks or discomforts, requiring special safety precautions for operating a motor vehicle.
• Position is remote/hybrid with predominately NYS travel and occasional out of state travel as needed/requested.
• Applicants must live in or relocate to New York state with preference given to candidates residing or relocating to the counties of Onondaga, Madison, Herkimer, Oneida, Oswego, Lewis, Jefferson, St. Lawrence, Broome, Steuben, Schuyler, Tioga, Delaware, Tompkins, Cortland, Chenango, Cayuga, Chemung, Allegany, and Otsego.
• Travel up to 25-40% with flexibility required.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Individual and Family Services

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