Director of Training and Staff Development - Compliance

The Bridge; New York (NY); On-site; USD 72,000 - 88,000; Full time

Job summary

The Bridge, located in New York, NY, is looking for a Director of Training and Staff Development. This position is critical to supporting staff who work with adults facing behavioral health challenges. You will manage training programs, design curricula, and supervise training staff.

The ideal candidate should have a Master’s degree and at least 3 years of relevant experience. The role offers a dynamic environment where professionals can thrive while making a meaningful impact.

Qualifications

• Master’s degree in Psychology, Social Work, Public Health, or related field.
• Minimum 3 years of experience in behavioral health or training development.
• Proven track record in training program design and delivery.

Responsibilities

• Manage the training calendar and facilitate professional development sessions.
• Design and implement core curriculum and training modules.
• Supervise the Training Specialist and foster a culture of continuous learning.

Skills

Training program design

Facilitation skills

Organizational skills

Knowledge of trauma-informed care

Education

Master’s degree in Psychology or related field

Tools

Learning management systems

Presentation software

Data analysis tools

Job description

Job Details

Job Location: New York, NY 10027

Position Type: Full-Time

Education Level: MA/MS

Salary Range: $80,000.00 - $80,000.00 Salary

Job Shift: Monday - Friday 9 AM - 5 PM

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.

Scope of Position

The Director of Training and Staff Development, reporting to the Vice President of Quality Improvement, Evaluation, and Training, serves as the strategic leader and an integral member of all agency-wide training initiatives. This role supports staff working with adults experiencing serious mental illness, substance use disorders, and psychosocial challenges across The Bridge’s comprehensive system of care, including outreach, day programming, clinical services, and supportive housing. As a key member of the Quality Improvement, Compliance, and Training Department, the Director leads training and quality improvement efforts that align with funder requirements, regulatory standards, and stakeholder expectations, while promoting trauma-informed, client-centered care throughout the organization.

Essential Position Functions

• Manage the training calendar and facilitate skill-based professional development sessions on behavioral health, trauma-informed care, and recovery-oriented practices.
• Play an integral role in the creation, delivery, maintenance, and continuous improvement of all organizational training initiatives.
• Design, implement, and update core curriculum and customized training modules based on needs assessments, incident trends, and regulatory changes.
• Participate in clinical case reviews.
• Maintain training records and prepare reports analyzing effectiveness, participation rates, and outcome measures.
• Supervise the Training Specialist and lead cross-departmental collaboration to foster a culture of continuous learning.

Qualifications

• Master’s degree in Psychology, Social Work, Public Health, Organizational Development, Education, or a related field, with a minimum of 3 years of experience in behavioral health or training development.
• Proven track record in training program design and delivery, with experience in quality improvement and program evaluation.
• Exceptional organizational, communication, and facilitation skills, with the ability to engage diverse audiences and produce clear training materials and reports.
• Deep knowledge of trauma-informed care, recovery-based practices, and integrated behavioral health models.
• Proficiency with learning management systems, presentation software, and data analysis tools.
• Self-directed, collaborative, culturally humble, and flexible, with strong relationship-building skills across departments and with diverse stakeholders.

Affirmative Action/Equal Opportunity Statement

The Bridge Inc. is an affirmative action/equal opportunity employer.