Director of Total Rewards

CRG Search; Charlotte (NC); Hybrid; USD 170,000 - 200,000; Full time

Job summary

CRG Search partners with a rapidly growing, PE-backed organization to recruit a Director of Total Rewards in Charlotte, NC. You will lead strategy, design, and optimization of compensation and benefits, ensuring competitiveness and financial soundness across multiple sites.

Hybrid role (4 days in office) with 2 direct reports. You will align programs with business objectives and enhance the employee experience while maintaining compliance with FLSA, ERISA, and ACA.

Qualifications

• Bachelor’s degree in HR, business, or related field.
• 7+ years of progressive compensation/benefits/Total Rewards experience.
• Experience across multi-site, multi-state environments.
• Knowledge of self-funded medical plans and carved-out pharmacy benefits.
• 401(k) compliance and audit processes experience.
• Experience supporting multiple pay groups and complex payroll structures.
• Multi-state compliance knowledge; Puerto Rico exposure preferred.
• Dayforce or comparable HRIS experience.
• Experience with wellness programs and population health initiatives.
• Vendor integrations and data file feed management experience.
• Strong analytical, communication, stakeholder management, and problem-solving skills.

Responsibilities

• Lead the design and execution of compensation and benefits programs aligned with organizational and financial objectives.
• Evaluate programs through market analysis, benchmarking, and ongoing performance reviews to ensure they remain competitive and cost-effective.
• Leverage data and market insights to identify opportunities and recommend meaningful program enhancements.
• Oversee compensation programs, including salary structures, market pricing, and incentive plans.
• Lead annual compensation cycles, including planning, modeling, and implementation of salary and incentive changes.
• Advise leadership on pay decisions, internal equity, and job leveling.
• Maintain competitive and equitable compensation frameworks.
• Oversee employee benefit programs, including self-funded medical, 401(k), retirement, wellness, and leave programs.
• Manage benefits across multiple pay groups and employee populations.
• Lead annual renewals, plan design changes, and open enrollment.
• Ensure benefits programs are communicated clearly and effectively to employees.
• Ensure compensation and benefits programs comply with applicable regulations, including FLSA, ERISA, and ACA.
• Maintain audit readiness and governance over plan administration.
• Oversee 401(k) compliance, testing, and issue resolution, including Puerto Rico considerations.
• Monitor regulatory developments and implement required program changes.
• Maintain Total Rewards data within the HRIS and coordinate with Payroll.
• Oversee vendor integrations and file feeds and resolve data and eligibility issues.
• Develop reporting and analytics to support Total Rewards decisions.
• Manage relationships with brokers, carriers, and data providers.
• Evaluate vendor performance and cost effectiveness.
• Lead the implementation of new programs, vendors, and tools.
• Lead and develop the Total Rewards team.
• Resolve complex compensation and benefits issues affecting employees and leadership.

Skills

Analytical skills

Communication

Stakeholder management

Problem solving

Education

Bachelor’s degree in HR/Business/related field

Tools

Dayforce

Job description

We are partnering with a rapidly growing, PE-backed, mid-sized global company on a Director of Total Rewards search! This individual will lead the strategy, design, execution, and optimization of the organization’s compensation and benefits programs, ensuring they remain competitive, compliant, and financially sound. The role will have broad ownership across Total Rewards and play a key part in aligning programs with business objectives while supporting a consistent employee experience across a multi-site, multi-state organization.

Location: Charlotte, NC (South Charlotte)

Schedule: Hybrid – 4 days per week in office

Supervisory Responsibilities: 2 direct report

Compensation: $170,000 - $200,000 (possibly higher) +20% bonus

• Lead the design and execution of compensation and benefits programs aligned with organizational and financial objectives.
• Evaluate programs through market analysis, benchmarking, and ongoing performance reviews to ensure they remain competitive and cost-effective.
• Leverage data and market insights to identify opportunities and recommend meaningful program enhancements.

Compensation

• Oversee compensation programs, including salary structures, job evaluations, market pricing, and incentive plans.
• Lead annual compensation cycles, including planning, modeling, and implementation of salary and incentive changes.
• Advise leadership on pay decisions, internal equity, and job leveling.
• Maintain competitive and equitable compensation frameworks.

Benefits & Leave

• Oversee employee benefit programs, including self-funded medical, 401(k), retirement, wellness, and leave programs.
• Manage benefits across multiple pay groups and employee populations.
• Lead annual renewals, plan design changes, and open enrollment.
• Ensure benefits programs are communicated clearly and effectively to employees.

Compliance & Governance

• Ensure compensation and benefits programs comply with applicable regulations, including FLSA, ERISA, and ACA.
• Maintain audit readiness and appropriate governance over plan administration.
• Oversee 401(k) compliance, testing, and issue resolution, including Puerto Rico considerations.
• Monitor regulatory developments and implement required program changes.

HRIS, Payroll & Data Management

• Maintain the accuracy and integrity of Total Rewards data within the HRIS
• Partner closely with Payroll to ensure alignment across compensation and benefits processes.
• Oversee vendor integrations and file feeds and resolve data and eligibility issues.
• Develop reporting and analytics to support Total Rewards and business decision-making.
• Manage relationships with brokers, carriers, compensation data providers, and other Total Rewards vendors.
• Evaluate vendor performance, service delivery, and cost effectiveness.
• Lead the implementation of new programs, vendors, and tools.

Leadership & Employee Support

• Serve as the organization’s subject matter expert for Total Rewards.
• Lead and develop the Total Rewards team.
• Resolve complex compensation and benefits issues affecting employees and leadership.
• Identify process and program gaps and implement solutions that improve effectiveness and the employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field preferred.
• 7+ years of progressive compensation/benefits/ Total Rewards experience.
• Experience managing Total Rewards programs within a multi-site, multi-state environment.
• Strong knowledge of self-funded medical plans, including carved-out pharmacy benefits.
• Experience with 401(k) compliance and audit processes.
• Experience supporting multiple pay groups and complex payroll structures.
• Strong understanding of multi-state compliance; Puerto Rico exposure is preferred.
• Dayforce or comparable HRIS experience preferred.
• Experience with wellness and population health initiatives.
• Experience managing vendor integrations and file feeds.
• Strong analytical, communication, stakeholder management, and problem-solving skills.