Director of Therapy Operations

Ernest Health, Inc.; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Phoenix Regional Rehabilitation Hospital, part of Ernest Health, Inc., is seeking a Director of Therapy Operations to lead the Therapy Department and ensure high-quality, cost-effective patient care. You will oversee therapy personnel, drive department projects, and align clinical practice with the hospital mission.

You will partner with physicians, nursing, and rehabilitation specialists to advance outcomes, standards, and operational efficiency.

Qualifications

• Current license as Physical Therapist, Speech Language Pathologist, or Occupational Therapist in the state of employment is required.
• Current BLS certification from an approved vendor is required.
• Three years’ experience in hospital therapy management preferred.

Responsibilities

• The Director of Therapy Operations oversees the Therapy Department's overall operations, delivering high-quality, cost-effective patient care.

Skills

Licensed PT/SLP/OT

BLS certification

Therapy management experience

Job description

Overview

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)

is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

We are seeking a Director of Therapy Operations to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options


• Flexible Spending and Health Savings Account options available


• Dental and Vision coverage


• 401K with employer matching


• Life insurance


• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program


• Wellness Program with quarterly wellness challenges with participation incentives


• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Continuing education opportunities and reimbursement

Qualifications

Required Skills:

• Current license as Physical Therapist, Speech Language Pathologist, or Occupational Therapist om the state of employment required.


• Current BLS certification from an approved vendor required.


• Three years’ experience in a hospital therapy management preferred.

Additional Qualifications/Skills:

• Knowledge of and adherence to current therapy theory and practice.


• Knowledge of accreditation standards to ensure adherence to all standards set forth by state and accrediting agencies of TJC and CMS.


• Knowledge of clinical operations and procedures.


• Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.


• Demonstrates general computer skills including: data entry, word processing, email, and record management.


• Effective organizational and time management skills.


• Effective written and verbal communication skills.


• Ability to maintain proper levels of confidentiality.


• Ability to work closely and professionally with others.


• Ability to maintain quality, safety, and/or infection control standards.


• Ability to demonstrate leadership, clinical expertise, and appropriate interpersonal skills.

Responsibilities

The Director of Therapy Operations is the individual with primary responsibility for the overall operations of the Therapy Department, including high-quality, cost-effective delivery of patient care, managing therapy personnel, and developing and implementing department projects and goals. Integrates the hospital’s mission and “Guiding Principles” into daily practice.