Director of Technology Resilience & Service Continuity Lead

Tandym Group; New York; On-site; USD 220,000 - 270,000; Full time

Job summary

A recognized banking services company in New York seeks a Director of Technology Resilience & Service Continuity Lead to oversee strategy for technology services resilience and continuity. The ideal candidate will have over 10 years' experience in crisis management and possess a Bachelor's degree in a relevant field. This crucial role involves collaboration across teams to establish robust disaster recovery policies and to lead initiatives ensuring ongoing service availability.

Qualifications

• 10+ years of experience in business continuity or related roles.
• Knowledge of US regulatory requirements for resiliency.
• Experience in building and maturing resiliency programs from scratch.

Responsibilities

• Develop and maintain a Technology Resilience Strategy.
• Coordinate with Business Continuity Management on Disaster Recovery Testing.
• Provide executive sponsorship to the Technology Service Resilience program.

Skills

Leadership

Business Acumen

Communication

Team Management

Crisis Management

Education

Bachelor's Degree in Technology and/or Business

Job description

Director of Technology Resilience & Service Continuity Lead

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This range is provided by Tandym Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$220,000.00/yr - $270,000.00/yr

A recognized banking services company in New York is actively seeking an experienced professional to join their growing team as their new Director of Technology Resilience & Service Continuity Lead. In this role, the qualified professional will be responsible for overseeing a comprehensive program that ensures technology services remain available, resilient, and recoverable.

Responsibilities:

• Develop and maintain a Technology Resilience Strategy aligned with regulatory expectations and industry frameworks
• Define and refine Tech Resilience and Service Continuity Policies, Frameworks, and Standards across the organization
• Coordinate with Business Continuity Management on the planning, execution, and continuous improvement of Disaster Recovery (DR) Testing and IT Continuity programs
• Partner with infrastructure, application, and business teams to ensure DR plans are effective, up-to-date, and tested regularly
• Support Business Impact Analysis (BIA) reviews and risk assessments to identify resilience gaps in Tier 1, 2, and 3 applications
• Oversee the company's Data Center Strategy, including Data Environment and Physical Access Control
• Provide executive sponsorship and support to the Technology Service Resilience program in the form of funding and resources, and ensure the program's alignment with Business resilience strategies and objectives
• Measure the technology resiliency requirements, management processes, and develop plans for corrective actions
• Coordinate senior management reporting and committee presentations
• Work with the Technology Governance and Controls team as well as a second line of defense to define relevant KRI/KPIs to measure program health
• Provide ongoing visibility to program status (key decisions, dependencies, issues, risks, metrics, etc.) to all stakeholders
• Anticipate and remove obstacles that hinder program teams from delivering outcomes

Qualifications:

• 10+ years of experience in business continuity, crisis/emergency management, project management within financial services or related roles
• Bachelor's Degree in Technology and/or Business-related field
• Knowledge of US regulatory requirements for resiliency (FFIEC, OCC, Federal Reserve)
• Experience in building and maturing resiliency programs from scratch
• Understanding of IT environments, including architecture, engineering, service design, operations, disaster recovery, and application architecture
• Strong leadership, business acumen, and team management skills
• Excellent communication and presentation skills

Desired Skills:

• MBA
• Experience working with IT leadership (CIO, CTO, IT Director), business leaders (CFO, COO), or Risk and Audit teams
• Knowledge of Demand Planning and Forecasting disciplines
• Understanding of IT functions, operations, and strategic planning

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology

Industries

• Banking

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Note

This job posting is active. No indication of expiration was found.