Director of Technology (Remote from anywhere in CO)

State of Colorado; Colorado; Hybrid; USD 120,000 - 180,000; Full time

Job summary

The State of Colorado’s Governor's Office of Information Technology is seeking a Director, Technology to shape the next generation of public services. You will partner with agency executives and lead cross-functional pods, embedding in planning and delivering technology that advances mission outcomes for Coloradans.

The role emphasizes enterprise architecture, governance, procurement, agile delivery, and performance-based agreements, with a broad salary range posted.

Qualifications

• Minimum Qualifications: lead in delivery of technology solutions; 8+ years, including 3+ years cross-functional teams.
• Experience across disciplines (design, engineering, policy, operations) to ship effective solutions.

Responsibilities

• Communicate between technology initiatives and mission requirements with senior agency stakeholders.
• Develop and maintain a living technology roadmap aligned to agency priorities.
• Oversee advisory teams and coordinate agency technology portfolios.
• Monitor contract performance and escalate failures to deliver on standards.
• Understand and align services with customer expectations to achieve high satisfaction.

Skills

Stakeholder communication

Cross-functional leadership

Roadmap planning

Agency governance

Job description

Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.

Watch this video to learn more about how we're Serving People. Serving Colorado.

IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.

The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional pod teams that partner directly with agencies to design, deliver, and continuously improve services that work for Coloradans. Good government depends on technology that works. And OIT exists to make that true for every Coloradan. The State of Colorado is seeking a Director, Technology to help build the next generation of public services. We're looking for people who want to do the best work of their careers in service of the public.

The Director, Technology is the Leader in OIT’s agency service model. You will determine the appropriate approach in working with OIT and Agency executives in aligning and implementing OIT and agency business needs. This position operates proactively as a strategic partner, embedding in agency planning before problems surface, rather than reactively as a service provider. You will build credibility with agency leadership quickly and maintain it through demonstrated delivery. The role oversees technology used to support all aspects of any supported agency's technology needs and collaborates with agency leadership as a strategic partner to provide in-depth technical expertise in support of business decisions.

What you'll do...

• Communicate and translate between technology initiatives and mission requirements with senior agency stakeholders, including Executive Director, CFO, and program leads.
• Facilitate discussions with agency stakeholders and operational staff to identify competing priorities and elicit clear decisions.
• Develop and maintain a living technology roadmap that is focused on agency priorities, which can be shifted to meet changing needs.
• Oversee advisory teams as a matrixed leader coordinating agency technology portfolios.
• Monitor vendor contract performance in terms of agreed outcomes and escalates failure to deliver on standards.
• Identify, assess, and communicate technology risk effectively to non-technical agency leaders.
• Understand and align OIT services with customer expectations to achieve high satisfaction.
• Develop outcome-based performance agreements with agency stakeholders that define success in terms of mission impact and constituent benefit, not system availability or ticket volume.
• Drive compliance with enterprise architecture standards (EA), while maintaining focus on agency missions and program needs; flag exceptions and engage OIT’s EA function.
• Implement user centricity, agile, product ownership, modular procurement, and continuous delivery at conceptual and operational levels.
• Work with cross-functional teams at agency and OIT to efficiently navigate State governance and procurement laws, considering factors such as SOO vs SOW, as well as T&M Structures.
• Develop, drive, and hold staff accountable to team expectations tied to outcomes rather than activity metrics.
• Conduct regular 1:1s and performance conversations that are developmental and coaching-oriented, which provide direct, honest feedback and accountability to team members. Build an environment where team members surface problems early rather than hiding them.
• Provide proactive intervention to mitigate issues arising from workload, skill-gaps, etc., that are not dependent upon performance review cycles.
• Conduct human resource management activities such as developing performance plans, and approving performance reviews; oversee disciplinary/corrective, and separation actions.
• Coordinate with the OIT HR team to drive recruitment and selection processes that consider user-centered outcomes, and candidate experience.

What you bring...

• Ability to speak credibly to an agency's Executive Director, CFO, and program leads, to translate between technology and mission. This includes the ability to identify, assess and communicate technology risks to non-technical audiences.
• Ability to navigate complex political dynamics, while maintaining focus on outcomes.
• Ability to influence agency program staff and political leadership through collaboration and complex relationship management.
• Ability to develop and maintain a multi-year roadmap that aligns technology investment to mission priorities.
• Ability to manage budget and resources, and influence thinking in regards to technology investment.
• Ability to set individual and team performance expectations tied to outcomes, conduct developmental performance conversations, and navigate performance issues constructively across a cross-functional team of specialists.
• Ability to manage across disciplines — providing meaningful feedback and accountability to team members — without needing to be a practitioner in each craft.
• Ability to quickly understand state agency planning, budget, and decision-making processes, including budget cycles, legislative constraints, and executive branch governance.
• Knowledge of enterprise architecture fundamentals sufficient to apply EA standards, flag exceptions, and engage meaningfully with OIT's EA function.
• Ability to apply modern software delivery approaches, including user centricity, agile, product ownership, modular procurement, and continuous delivery at a conceptual and operational level.
• Knowledge of State IT governance, procurement law, and vendor contracting in a government context.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:

Minimum Qualifications:

• A minimum of eight (8) years of experience as a lead in the delivery of technology solutions, to include three (3) years experience managing cross-functional teams using iterative, user-centered methods.
• A track record of working across disciplines — design, engineering, policy, or operations — to ship things that work for real people.

Substitutions

Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.

Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

• Strategic Stakeholder Management: Experience serving as a primary technical advisor to C-suite or Executive-level leadership, with a documented ability to translate complex technical risks into business-focused mission outcomes.
• Matrixed Team Leadership: Proven experience leading cross-functional or matrixed advisory teams, specifically focusing on coaching and development rather than just activity-based management.
• Enterprise Architecture Familiarity: Practical experience applying Enterprise Architecture (EA) standards to agency-level technology roadmaps to ensure alignment between specific program needs