Director of Student Success, Optometric Medicine

University of North Carolina Pembroke; Pembroke (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

University of North Carolina Pembroke's College of Optometric Medicine seeks a Director of Student Affairs to lead the Office of Student Affairs, overseeing recruitment, onboarding, student engagement, retention, and licensure preparation for the Doctor of Optometry program.

The role requires strategic leadership, collaboration with the Dean and university offices, and a commitment to an inclusive, student-centered environment while safeguarding FERPA, ADA, Title IX, and confidentiality in all

Qualifications

• Master's degree or higher in higher education administration, student affairs, counseling, education, health professions education, or a closely related field.
• Experience developing, implementing, and assessing student-support programs, advising systems, policies, and administrative workflows.
• Working knowledge of FERPA, ADA/accommodation processes, Title IX, student conduct, student records, and confidentiality in higher education.
• Strong leadership, organizational, interpersonal, written communication, presentation, and collaboration skills.
• Ability to manage sensitive matters with sound judgment, discretion, fairness, and appropriate documentation.
• Commitment to an inclusive, respectful, student-centered educational environment.

Responsibilities

• Provide strategic leadership for the COM Office of Student Affairs and serve as the College's principal administrative officer for student support, engagement, and professional formation.
• Develop, implement, assess, and revise student-affairs policies, procedures, workflows, calendars, and communications in alignment with policy and law.
• Serve as liaison among students, Dean, Associate Dean, Assistant Dean, faculty, staff, and external partners.
• Maintain published office hours, contact pathways, backup coverage, and access during remote operations.
• Supervise COM Student Affairs personnel and support staffing, performance, and development.
• Represent UNCP COM on College and University committees and in professional forums.

Skills

Leadership

Policy development

Student affairs

Communication

Discretion

FERPA/Title IX knowledge

Collaboration

Administrative coordination

Education

Master's degree or higher in higher education administration or related field

Job description

University of North Carolina Pembroke's College of Optometric Medicine seeks a Director of Student Affairs to lead the Office of Student Affairs, overseeing recruitment, onboarding, student engagement, retention, and licensure preparation for the Doctor of Optometry program.

The role requires strategic leadership, collaboration with the Dean and university offices, and a commitment to an inclusive, student-centered environment while safeguarding FERPA, ADA, Title IX, and confidentiality in all