Director of Student Finance

Auguste-Escoffier-School-of-Culinary-Art; Austin (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and A/P

401(k) with employer match

Employee Assistance Program

PTO

11 paid holidays

Job summary

The Auguste-Escoffier-School of Culinary Art is seeking a Director of Student Finance to lead the Financial Aid team responsible for helping students navigate funding options to finance their education.

Responsibilities include hiring and training staff, ensuring compliance with Title IV regulations and audits, and managing systems and processes to achieve a 95% packaging rate while maintaining appropriate payment plans for graduates.

Qualifications

• Experience in Financial Aid management or supervisory role.
• Knowledge of Title IV Handbook and SFA Audit guidelines.
• Experience with Student Finance audits.
• Familiarity with VA certifying official processes.
• 3–5 years in Financial Aid.

Responsibilities

• Hire, train, and develop Financial Aid Representatives.
• Ensure compliance with regulations and audit readiness.
• Provide access to needed systems (Campus Nexus, Moodle, etc.).
• Achieve 95% packaging rate while managing graduation balances and payment plans.
• Oversee stipends and related budget reporting.
• Perform other duties as assigned.

Skills

Communication

Detail Oriented

Time Management

Organizational Skills

Team-oriented

Coachability

Ethics & Diversity

Education

High School diploma or equivalent

College degree preferred

VA Certifying Official experience preferred

Tools

Microsoft Office

Job description

Description

The Director of Student Finance is responsible for the hiring, training, and team performance of Financial Aid Representatives by providing exemplary customer service and assisting current students navigate through various funding options to finance the remainder of their education.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Staff Development- hire, train, and develop team members.
• Compliance- ensure each Continuing Financial Aid Representative reviews the prior Academic Year Award for errors, makes adjustments when necessary, and uses common errors as a training opportunity.
• Systems- each Financial Aid Representative will have access to the systems needed to best assist students with funding options., such as Campus Nexus, Moodle, MY Livechat, Zoom, NSLDS, COD, et al.
• Operations- ensure that each Continuing Financial Aid Representative is progressing through their assigned student list culminating in a packaging rate of 95% by start date, while ensuring that students graduating are either leaving with a zero (0) balance or have an appropriate payment plan in place upon graduation.
• Supplemental- make sure that stipends are reviewed on a weekly basis and are in alignment with projections that flow into the cash file.
• Other duties as required or assigned.

QUALIFICATIONS

• High School diploma or equivalent, college degree preferred.
• 3-5 years’ experience working in Financial Aid.
• Prior Financial Aid Management Experience required.
• Must have prior experience with a Student Finance Audit.
• Must be familiar with SFA Audit Guidelines, Title IV Handbook, rules and regulations.
• Prior VA Certifying Official experience is preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Communication Skills
• Detail Oriented
• Time-Management Skills
• Organizational Skills
• Team-oriented
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
• Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
• Computer proficiency in Microsoft Office Products (Word, Excel, etc.)
• Ability to interface with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.

PHYSICAL DEMANDS

Nature of work requires an ability to operate standard business equipment. Siting for long

periods of time; up to 8 hours of computer and/or phone work daily.

WORKING CONDITIONS

Majority of work is performed in a general office environment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice.

The expected yearly salary for this position is between $75,000 and $85.000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, licensure and certifications, market factors, departmental budgets, and responsibility.

Benefits

Escoffier offers a robust suite of benefits, including:

• Medical, dental, vision, life, voluntary life, and disability insurance
• 401(k) Retirement Program with an employer match
• Enhanced Employee Assistance Program
• PTO Program
• 11 paid holidays

Triumph Higher Education LLC and its companies are Equal Opportunity Employers. The company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Triumph Higher Education LLC and its affiliates are Drug-Free Workplaces.