Director of Software Engineering - Digital Identity & Credential Protocols

JPMorgan Chase; Plano (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorganChase is seeking a Director of Software Engineering to lead identity and credential infrastructure within Card & Connected Commerce Technology. You will direct technical strategy across teams, drive security-focused architecture, and partner with product and security stakeholders to deliver high-impact initiatives.

This executive role requires guiding multiple complex projects, mentoring technologists, and delivering scalable reference architectures with a strong emphasis on security,

Qualifications

• 10+ years of software engineering experience, including 5+ years leading technologists.
• Deep experience with digital identity, authentication, federation, or credential exchange.
• Strong understanding of OAuth 2.0 and OpenID Connect.
• Experience with credential issuance/presentation protocols and digital wallets.
• Delivery of working software, reference architectures, reusable components, and automated tests.
• Experience with cloud-native systems, secure APIs, and SDLC practices.

Responsibilities

• Set the technical direction and engineering roadmap for identity and credential protocols.
• Lead contributions to industry standards and interoperability testing.
• Develop reference architectures for identity federation, authentication, and secure API access.
• Define interfaces and message flows linking identity capabilities with commerce use cases.
• Engineer reusable components and automated tests for protocol behavior and security.
• Mentor technologists and communicate decisions to senior stakeholders.

Skills

Leadership experience

Identity & authentication security

OAuth 2.0 / OpenID Connect

Cloud-native systems

Reference architectures

API security

Software engineering fundamentals

Education

Formal software engineering training or certification

Job description

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation and solution delivery.

Job responsibilities

• Set the technical direction and engineering roadmap for identity and credential protocols, aligning priorities with Chase product, architecture, and security requirements.
• Lead technical contributions to relevant industry standards-setting organizations, including specification proposals, implementation feedback, and interoperability testing.
• Develop reference architectures and reference engineering implementations for identity federation, authentication, credential issuance and presentation, and secure API access.
• Define implementation profiles, interface contracts, and message flows connecting identity and credential capabilities with commerce and payment use cases.
• Engineer reusable components and automated tests for protocol behavior, token handling, cryptographic validation, and interoperability.
• Evaluate specifications through prototypes, threat modeling, and analysis of security, privacy, customer experience, and operational tradeoffs.
• Partner with product architects and engineers to support adoption and resolve integration issues, while product teams retain production delivery and operational ownership.
• Maintain traceability between external specifications, Chase requirements, architecture decisions, and engineering implementations.
• Lead cross-functional technical initiatives, mentor technologists, and communicate technical decisions and delivery priorities to senior stakeholders.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
• Deep experience implementing digital identity, authentication, federation, or credential exchange capabilities.
• Strong understanding of OAuth 2.0, OpenID Connect, secure token handling, signed assertions, and identity protocol security.
• Practical experience with credential issuance or presentation protocols, digital wallets, or comparable identity-attribute exchange systems.
• Demonstrated delivery of working software, reference architectures, reusable components, and automated tests.
• Experience with cloud-native systems, secure APIs, and software development lifecycle practices.
• Ability to interpret technical specifications and translate requirements into precise architecture, implementation guidance, and technical proposals.
• Experience leading cross-functional technologists and influencing senior product, architecture, engineering, and cybersecurity stakeholders.

Preferred qualifications, capabilities, and skills

• Experience with credential issuance and presentation standards, verifiable credentials, selective-disclosure formats, or mobile document standards.
• Experience with Financial-grade API profiles, sender-constrained tokens, FIDO2, or WebAuthn.
• Contributions to industry specifications, open-source implementations, certification programs, or interoperability events.
• Experience delivering identity or credential capabilities in financial services or another regulated environment.
• Experience hiring, developing, or mentoring engineering talent.