Director of Software Engineering - Digital Identity & Credential Protocols

J.P. Morgan; New York (NY); On-site; USD 230,000 - 340,000; Full time

Job summary

JPMorganChase, within Card & Connected Commerce Technology, seeks a Director of Software Engineering to lead a technical area, set strategy, and drive delivery across teams, architectures, and product developments related to identity, authentication, and secure APIs.

You will mentor technologists, shape engineering roadmaps, and ensure alignment with Chase product, architecture, and security requirements while maintaining traceability to external specifications and enterprise standards.

Qualifications

• 10+ years of applied software engineering experience with leadership.
• 5+ years leading technologists to solve complex technical challenges.
• Deep experience implementing digital identity, authentication, federation, or credential exchange capabilities.
• Experience with OAuth 2.0 and OpenID Connect.
• Experience with secure token handling and identity protocols.
• Experience with cloud-native systems and secure APIs.
• Ability to translate requirements into architecture, implementation guidance, and technical proposals.
• Experience leading cross-functional technologists and influencing senior stakeholders.

Responsibilities

• Set the technical direction and engineering roadmap for identity and credential protocols.
• Lead technical contributions to standards-setting organizations, including proposals and interoperability testing.
• Develop reference architectures and reference implementations for identity federation, authentication, credential issuance and presentation, and secure API access.
• Define implementation profiles, interface contracts, and message flows linking identity capabilities with commerce and payment use cases.
• Engineer reusable components and automated tests for protocol behavior and cryptographic validation.
• Evaluate specifications through prototypes, threat modeling, and security/privacy tradeoffs.
• Partner with product architects and engineers to support adoption while product teams retain production delivery ownership.
• Maintain traceability between external specifications, Chase requirements, and architecture decisions.
• Lead cross-functional technical initiatives, mentor technologists, and communicate decisions to senior stakeholders.

Skills

Senior software engineering experience

Team leadership

Identity federation

OAuth / OpenID Connect

Credential protocols

Cloud-native

Architecture translation

Job description

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation and solution delivery.

Job responsibilities

• Set the technical direction and engineering roadmap for identity and credential protocols, aligning priorities with Chase product, architecture, and security requirements.
• Lead technical contributions to relevant industry standards-setting organizations, including specification proposals, implementation feedback, and interoperability testing.
• Develop reference architectures and reference engineering implementations for identity federation, authentication, credential issuance and presentation, and secure API access.
• Define implementation profiles, interface contracts, and message flows connecting identity and credential capabilities with commerce and payment use cases.
• Engineer reusable components and automated tests for protocol behavior, token handling, cryptographic validation, and interoperability.
• Evaluate specifications through prototypes, threat modeling, and analysis of security, privacy, customer experience, and operational tradeoffs.
• Partner with product architects and engineers to support adoption and resolve integration issues, while product teams retain production delivery and operational ownership.
• Maintain traceability between external specifications, Chase requirements, architecture decisions, and engineering implementations.
• Lead cross-functional technical initiatives, mentor technologists, and communicate technical decisions and delivery priorities to senior stakeholders.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
• Deep experience implementing digital identity, authentication, federation, or credential exchange capabilities.
• Strong understanding of OAuth 2.0, OpenID Connect, secure token handling, signed assertions, and identity protocol security.
• Practical experience with credential issuance or presentation protocols, digital wallets, or comparable identity-attribute exchange systems.
• Demonstrated delivery of working software, reference architectures, reusable components, and automated tests.
• Experience with cloud-native systems, secure APIs, and software development lifecycle practices.
• Ability to interpret technical specifications and translate requirements into precise architecture, implementation guidance, and technical proposals.
• Experience leading cross-functional technologists and influencing senior product, architecture, engineering, and cybersecurity stakeholders.

Preferred qualifications, capabilities, and skills

• Experience with credential issuance and presentation standards, verifiable credentials, selective-disclosure formats, or mobile document standards.
• Experience with Financial-grade API profiles, sender-constrained tokens, FIDO2, or WebAuthn.
• Contributions to industry specifications, open-source implementations, certification programs, or interoperability events.
• Experience delivering identity or credential capabilities in financial services or another regulated environment.
• Experience hiring, developing, or mentoring engineering talent.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

We also recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Drive innovation and solution delivery while leading a technical area and serving as a primary decision maker for your teams.