Director of Software Engineering

JPMorganChase; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorganChase is seeking a Director of Software Engineering in the Card Authorizations team in New York. You will lead a technical area, drive complex initiatives, and act as a primary decision maker for teams, shaping delivery, governance, and strategic direction across departments.

You will mentor engineers, foster responsible AI use, implement SDLC automation, and collaborate with product and technology leaders to deliver scalable, secure solutions that improve speed, quality, and incident

Qualifications

• Formal training or certification on software engineering concepts and 10+ years applied experience.
• 5+ years of experience leading technologists to manage, anticipate and solve complex technical items.
• Experience developing or leading cross-functional teams of technologists.
• Experience leading adoption of agentic AI-enabled engineering practices across teams.
• Strong understanding of responsible AI use and governance in engineering workflows.
• Practical cloud native experience.

Responsibilities

• Leads technology and process implementations to achieve functional technology objectives.
• Accountable for decisions influencing resources, budget, and execution of processes.
• Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation.
• Applies knowledge of tools within the Software Development Life Cycle toolchain.
• Carries governance accountability for coding decisions and portfolio operations.
• Delivers technical solutions leveraged across multiple businesses and domains.
• Influences peer leaders and senior stakeholders across business, product, and technology teams.

Skills

Leadership experience

Cross-functional teams

Talent development

Agentic AI-enabled engineering

SDLC automation

Cloud native

Decision making

Governance

Education

Computer Science / Computer Engineering / Mathematics

Job description

Job Description

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.

Job Description

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorganChase within the Card Authorizations team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Leads technology and process implementations to achieve functional technology objectives Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale. Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams

Job Responsibilities

• Leads technology and process implementations to achieve functional technology objectives


• Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures


• Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.


• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.


• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations


• Delivers technical solutions that can be leveraged across multiple businesses and domains


• Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required Qualifications, Capabilities, And Skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise


• Experience developing or leading cross-functional teams of technologists


• Experience with hiring, developing, and recognizing talent


• Experience leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.


• Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.


• Practical cloud native experience


• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.