Director of Social Services

EHG; Suffolk (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee engagement activities

Positive work environment

Training opportunities

Competitive compensation and benefits

PayActiv access

Tuition reimbursement

Childcare program in development

Job summary

Eastern Healthcare Group seeks a Director of Social Services to lead social work, discharge planning and resident advocacy in a residential care setting.

The role coordinates with the care team to assess psychosocial needs, documents care plans, and supports families while ensuring compliance with state and federal guidelines.

Qualifications

• Bachelor’s degree in social work or related human services field.
• One year of supervised social work experience in a health care setting.
• Approval from Home Office if degree is not listed among allowed fields.
• Proven ability to communicate effectively in English (verbal and written).
• High level of professionalism with ability to maintain confidentiality.
• Ability to collaborate with a multidisciplinary team and stakeholders.

Responsibilities

• Complete Social Services portion of the MDS, Resident Assessment Protocols and Care Plan documentation.
• Assist residents and families with social, emotional, and family issues.
• Participate in care planning by identifying social and emotional needs.
• Maintain progress notes and required records per policy and regulations.
• Refer residents to support agencies when needed and document referrals.
• Assist in discharge planning and resident transition preparation.
• Serve as information source for families, residents and the public.

Skills

Verbal & written English

Professionalism

Customer service oriented

Detail oriented

Organizational skills

Analytical thinking

Problem solving

Independent decision making

Adaptability

Education

Bachelor’s degree in social work or related field

Job description

Director of Soical Services

Eastern Healthcare Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

We are currently seeking a Director of Social Services to join our dedicated team.

While working here,you will enjoy:

• Employee engagement activities including monthly “mitzvah board” raffle cash winners
• Positive, supportive work environment
• Excellent and ongoing training
• Top compensation program and excellent benefits
• PayActiv, - Access to Earned Income Prior to Pay Day
• Tuition reimbursement through ECPI
• Corporate childcare programin the works!

Summary of the Director of Social Services:

Identify and provide for each resident’s social, emotional and psychological needs, and the continuing development of the resident’s full potential during his/her stay at the facility and to assist in the planning for his/her discharge.

Essential Duties & Responsibilities of the Director of Social Services:

• Provide timely and accurate completion of Social Services portion of the MDS, Resident Assessment Protocols, Resident Care Plan, and Progress Notes as well as Social Services Assessment, and other forms as required by the Administrator in order to comply with federal and state regulations and facility policies and procedures.
• Assist residents and families with social, emotional, and family issues.
• Participate in resident care planning by identifying the social and emotional needs of the residents in accordance with the medical assessment.
• Maintain progress notes for each resident as required by company policy and state and federal regulations, indicating response to the treatment plan and adjustment to facility life.
• Make referrals to support agencies when the need for such services is determined by the interdisciplinary team, keeping records of such referrals.
• Participate in the development of discharge plans as appropriate and prepare the resident for transition.
• Serve as general information source for families, residents and the public.
• Visit residents and perform needed services such as communicating with the family or friends, utilizing community resources, and informing the resident and/or legal representative of the Residents’ Rights.
• Coordinate logistics and content for monthly Family Council Meetings.
• Coordinate resident room changes.
• Contact the resident or legal representative and invite to care plan meetings to participate in evaluation of the resident.
• Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing them with information on the resident’s status as requested or appropriate.
• Work with Activity Coordinator on providing requested effects for residents who do not have family support.
• Promote favorable working conditions and relationships with the administration, medical staff, physicians, consultants, other departments, residents, family members, volunteers, agencies, and any other individual or group affiliated with the facility.
• Work closely with the facility mental health provider to ensure that all resident psychosocial needs are identified, referrals are made, and services are provided.
• Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
• Orient the resident to the long‑term care environment and facilitate adjustment upon placement.
• Other special projects and duties, as assigned.

Job Requirements of the Director of Social Services:

• Bachelor’s degree in social work, or bachelor’s degree in a human services field including but not limited to sociology, special education, rehabilitation counseling, and psychology; AND
• One (1) year of supervised social work experience in a health care setting working directly with individuals
• Approval from Home Office if no educational degree or if educational degree is other than those listed above AND
• Approved social work experience in a health care setting working directly with individuals
• Effective verbal and written English communication skills.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.