Director of Social Services

Citadel-Health-Care-1; Skokie (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Daily Pay

401(k) company match

Medical Insurance

Dental & Vision Insurance

Disability Insurance

EAP

Employee Discounts

Training Programs

Growth & Advancement

Paid Time Off

Job summary

Citadel Healthcare Facilities in Skokie, IL seeks a Director of Social Services to ensure high-quality social work services across the rehabilitation program. You will oversee staffing, regulatory compliance, and collaboration with other departments to improve workflows and patient outcomes.

Ideal candidates hold a Bachelor's in social work or related field, an MSW preferred, and a state license. Strong management, budgeting, and communication skills are required to lead a dedicated team.

Qualifications

• Bachelor's degree in social work or related field required.
• MSW or related field preferred.
• Current State license as Social Services Professional.

Responsibilities

• Review daily work assignments for regulatory compliance and staffing.
• Plan, develop, organize, implement, evaluate and direct social service programs.
• Interview residents or families to obtain social history.
• Inform residents about Medicare/Medicaid and financial assistance.
• Refer residents to appropriate social service agencies when needed.
• Collaborate to improve workflows and reduce costs.
• Maintain referral file of community resources.
• Interpret policies to staff, residents, and stakeholders.
• Keep abreast of regulations and recommend policy changes.
• All other duties as assigned.

Skills

Management skills

Budgeting

Policy planning

Organizational skills

English proficiency

MS Office proficiency

Education

Bachelor's degree in social work or related field

MSW or related field preferred

State license as Social Services Professional

Job description

Skokie Meadows is seeking a Director of Social Services to join their team! The Director of Social Services is responsible for ensuring social services are provided to patients throughout the rehabilitation program, either directly or by managing others in the department.

Director of Social Services Duties and Responsibilities:

• Reviews daily work assignments to ensure they meet regulatory compliance and provide consistent staffing whenever possible.

• Plans, develops, organizes, implements, evaluates and directs the social service programs of the facility

• Interviews residents or family members as necessary to obtain social history

• Provides information to resident/families as to Medicare/Medicaid and other financial assistance programs available to the resident

• Refers resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident

• Assists in standardizing the methods in which work will be accomplished; collaborates with staff and other departments to develop workflow efficiencies and streamline business practices to reduce costs and eliminate waste

• Develops and maintains a community and social services referral file of agencies and organizations that provide assistance to residents

• Interprets the department’s policies and procedures to employees, residents, visitors, government agencies, etc.

• Keeps abreast of current federal and state regulations as well as professional standards and makes recommendations in changes in facility policies and procedures to the Administrator

• All other duties as assigned

Director of Social ServicesSkills and Abilities:

• Proven strong management skills, including delegating responsibility to subordinates, performance management, conflict management, and leading through others.

• Must have good financial and management skills.

• Ability to plan and adapt policies and procedures relating to social services

• Strong organizational skills.

• Ability to read, write, speak, and understand English.

• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications; proficient with Microsoft Office Suite.

Director of Social Services Education and Experience:

• Bachelor’s degree in social work or a human services field including sociology, gerontology, special education, rehabilitation counseling, psychology, etc. required

• Master of Social work (MSW) or related field preferred

• Possess a current license to practice in the State as a Social Services Professional.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

Citadel Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation

• 401(k) with company match

• Medical Insurance

• Dental, Vision, and Disability insurance

• Employee Assistance Program (EAP)

• Employee Discount Program

• Innovative Training Programs

• Opportunity for Growth and Advancement

• Paid Time Off

• And much more!

Why Citadel?

At Citadel, it’s personal. We’re more than a workplace. We’re a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you’re at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Citadel, you’re not just building a career. You’re becoming part of something bigger.

We’ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune’s Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.

We don’t offer care for you-we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.

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