Director of Social Services

SMJ Enterprises; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

SMJ Enterprises is seeking an on-site Director of Social Services for a Skilled Nursing/Long-Term Care facility. You will lead the Social Services Department, addressing residents’ psychosocial needs, and coordinating care planning with families and the interdisciplinary team.

The role requires a Bachelor’s degree in social work or a related field and at least one year of supervised social work experience in healthcare, plus supervisory experience.

Qualifications

• Bachelor’s degree in social work or a related field.
• At least one year of supervised social work experience in a healthcare setting.
• At least one year of supervisory experience in a hospital, skilled nursing facility, or related medical facility.
• Ability to obtain and maintain an eligible Florida AHCA background screening status.
• Knowledge of long-term care regulations and Medicare/Medicaid requirements.

Responsibilities

• Lead daily department operations, including staff supervision, scheduling, training, and performance evaluations.
• Assess residents’ psychosocial needs, develop individualized care plans, and document assessments, services, and progress in the electronic medical record.
• Coordinate discharge plans with the interdisciplinary team, residents, and families; connect residents with community resources and assistance information.
• Serve as the facility’s Abuse Coordinator and Grievance Coordinator; report, investigate, and document follow-up of allegations.
• Review PASRR records, code status, audits, and coordinate Level II screenings and services when required.
• Participate in care plan and PPS meetings, quality assurance activities, and surveys; help develop and implement plans of correction.

Skills

Social work experience

Supervisory experience

LTC regulations knowledge

Medicare/Medicaid knowledge

Education

Bachelor’s degree in social work or related field

Job description

Director of Social Services – Skilled Nursing / Long-Term Care

We are seeking an on-site Director of Social Services to lead our Social Services Department and support the medically related social and emotional needs of our residents. This position works closely with residents, families, and the interdisciplinary team on care planning, discharge planning, and resident rights.

Key Responsibilities

Lead daily department operations, including staff supervision, scheduling, training, and performance evaluations.

Assess residents’ psychosocial needs, develop individualized care plans, and document assessments, services, and progress in the electronic medical record.

Coordinate discharge plans with the interdisciplinary team, residents, and families. Connect residents with community resources, transportation, and Medicare, Medicaid, or other assistance information as needed.

Serve as the facility’s Abuse Coordinator and Grievance Coordinator. Report allegations as required, investigate grievances, and document follow-up.

Review advance directives, code status, and PASRR screening records. Complete quarterly code status and PASRR audits and coordinate Level II screenings and recommended services when required.

Participate in care plan and weekly PPS meetings, quality assurance activities, and facility surveys. Help develop and implement plans of correction as needed.

Required Qualifications

Bachelor’s degree in social work or a human services field such as sociology, gerontology, special education, rehabilitation counseling, or psychology.

At least one year of supervised social work experience in a healthcare setting working directly with individuals.

At least one year of supervisory experience in a hospital, skilled nursing facility, or related medical facility.

Ability to obtain and maintain an Eligible Florida AHCA background screening status.

Knowledge of long-term care regulations, Medicare and Medicaid requirements, advance directives, HIPAA, HITECH, ADA, and OSHA.

Ability to read, write, speak, and understand English, exercise independent judgment, and communicate tactfully with residents, families, and staff.

Ability to move throughout the facility and perform the position’s physical duties, including lifting or moving at least 35 pounds and assisting with resident evacuation as needed. Must meet facility health screening requirements.

Preferred Qualification

Membership in good standing with the National Association of Social Workers and the Academy of Certified Social Workers.

Schedule

This on-site position requires 24/7 on-call availability