Social Service Director*

Cambridge Healthcare Services; San Rafael (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Cambridge Healthcare Services, LLC is seeking a Director of Social Services to lead planning, development, implementation, and evaluation of resident social services programs in a California facility. The role emphasizes dignity, empathy, and effective communication with residents, families, staff, and regulatory agencies.

You will ensure accurate MDS and PCP entries, coordinate discharges and transportation, supervise staff, and participate in interdisciplinary teams to meet federal/state

Qualifications

• Bachelor’s Degree in Social Work or a bachelor’s degree in a human services field including but not limited to sociology, gerontology, special education, rehabilitation counseling, and psychology; and one year supervised social work experience in a health care setting working directly with individuals required for facility with more than 120 beds.
• Bachelor’s Degree in Social Work or Social Service Designee Certification with at least 1 year experience for facilities under 120 beds.
• Minimum of 1 year of experience in social services skilled nursing setting
• Minimum of 1 year of supervisory experience in skilled nursing
• Excellent English language usage in writing, speaking and presenting
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Knowledge of Point Click Care a plus

Responsibilities

• Complete all required social services charting, including Minimum Data Set (MDS), psychosocial evaluations, social histories, assessments, quarterlies, updates as needed and Patient Care Plan (PCP) entries to meet federal/state licensing requirements, facility policies and procedures and to accurately reflect Resident needs
• Discharging, appointment setting and arranging transportation for residents
• Managing, scheduling, mentoring and hiring staff
• Adhering to the facilities operational budget
• Participate as a member of the Interdisciplinary Team (IDT)
• Participating in facility surveys
• Compiling and maintaining the social service directory listing
• Assisting the QA Committee in appropriate plans of correction if warranted
• Keeping updated with news laws and regulations as they pertain to resident care
• Following Infection and Control policies and Safety and Sanitation procedures
• Reporting any occupational exposures to blood, body fluids, or other hazardous materials immediately
• Protecting each residents file and data with confidentially per HIPAA standards
• Abiding with all facility policies and procedures including not disclosing user ID codes and passwords

Skills

English proficiency

MS Word

MS Excel

PowerPoint

Education

B.S.W. or related human services degree

Social Service Designee Certification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

POSITION SUMMARY

The purpose of your job position is to assist in the planning, developing, implementing and evaluating the social services programs to assure they meet the emotional and social needs of the residents in accordance with current federal, state and local standards that govern the facility, and as directed by the Administrator.

The Director Social Services will treat each resident fairly, kindly, and show them dignity and respect. They will knock on the residents door before entering. They will greet them upon entering their room. They will refer to each resident by their name. They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies. They will work cooperatively with all departments and multidisciplinary teams. They will demonstrate patience, initiative and willingness to assist residents that may be difficult. They will relate all pertinent information concerning a resident's condition to a charge nurse when required. They will be committed to always doing the right thing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete all required social services charting, including Minimum Data Set (MDS), psychosocial evaluations, social histories, assessments, quarterlies, updates as needed and Patient Care Plan (PCP) entries to meet federal/state licensing requirements, facility policies and procedures and to accurately reflect Resident needs

• Discharging, appointment setting and arranging transportation for residents

• Managing, scheduling, mentoring and hiring staff

• Adhering to the facilities operational budget

• Participate as a member of the Interdisciplinary Team (IDT)

• Participating in facility surveys

• Compiling and maintaining the social service directory listing

• Assisting the QA Committee in appropriate plans of correction if warranted

• Keeping updated with news laws and regulations as they pertain to resident care

• Following Infection and Control policies and Safety and Sanitation procedures

• Reporting any occupational exposures to blood, body fluids, or other hazardous materials immediately

• Protecting each residents file and data with confidentially per HIPAA standards

• Abiding with all facility policies and procedures including not disclosing user ID codes and passwords

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

REQUIREMENTS

Education / Licensure

• Bachelor’s Degree in Social Work or a bachelor’s degree in a human services field including but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology; and one year supervised social work experience in a health care setting working directly with individuals required for facility with more than 120 beds.

• Bachelor’s Degree in Social Work or Social Service Designee Certification with at least 1 year experience for facilities under 120 beds.

Qualifications / Experience

• Minimum of 1 year of experience in social services skilled nursing setting

• Minimum of 1 year of supervisory experience in skilled nursing

• Excellent English language usage in writing, speaking and presenting

• Proficiency with Microsoft Word, Excel, and PowerPoint

• Knowledge of Point Click Care a plus

Working Conditions

• May encounter frequent interruptions

• May be involved with residents, family and government agencies

• May be requested to work beyond scheduled working hours at times

• Is subject to call-back during emergency conditions (e.g severe weather, evacuation, post-disaster, etc.)

• May be subjected to odors, dust, disinfectants, tobacco smoking or air contaminants

• May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses

Physical Requirements

• Must be able to move intermittently throughout the day

• Must be able to push, pull, move and or lift up to 25 lbs. to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 15 feet

• Ability to read fine print

INDGLD

11/4/2026