Director of Security and Safety

Bluejack National; Texas; On-site; USD 90,000 - 130,000; Full time

Job summary

Bluejack National in Texas is seeking a dedicated Security Director to lead the resort's safety and hospitality standards. You will oversee a security team, develop proactive strategies, and ensure guest experiences remain secure and seamless.

This full-time, exempt role requires 40 hours per week, with weekend and holiday coverage as needed. Luxury hospitality experience, strong leadership, and a valid Texas driver’s license are essential.

We are an equal opportunity employer.

Qualifications

• 5+ years in high-end golf/country club or hospitality security.
• Proven ability to establish and maintain effective relationships with staff and guests.
• Strong communication skills and the ability to work independently.
• Capability to perform physically demanding tasks under various weather conditions.
• Ability to pass a comprehensive background check and Motor Vehicle Record check.
• Current certifications in CPR and First Aid.

Responsibilities

• Develop and oversee comprehensive security strategies that align with hospitality standards.
• Recruit, train, and mentor the security team, fostering professionalism and guest-focused service.
• Conduct regular property patrols to ensure safety and address hazards promptly.
• Implement and oversee Security Awareness and Safety training programs.
• Coordinate with law enforcement as necessary for incidents and investigations.
• Manage the physical security of the resort's facilities, employees, and guests.
• Maintain effective interdepartmental communication to support safety and guest satisfaction.
• Coordinate security support for events and conferences.
• Regularly assess and update security policies and procedures to ensure compliance.

Skills

Strong communication

Relationship building

Team leadership

Security operations

Guest service orientation

Education

High School diploma

Job description

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

SUMMARY Of Our Cultural Beliefs

• Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience.
• Integrity First. I am accountable to be honest and always do the right thing.
• Value People. I empathize and respect others.
• Speak Up. I seek, listen and provide candid feedback to improve performance.
• Empowerment. I have the skills, resources and authority to create memorable experiences.
• Be Remarkable. I seek ways to be extraordinary and deliver a positive impact every day.

Essential Duties And Responsibilities

• Strategic Leadership: Develop and oversee comprehensive security and safety strategies that align with our resort's hospitality standards.
• Team Management: Recruit, train, and mentor the Security team, fostering a culture of professionalism, courtesy, and guest-focused service.
• Patrol and Surveillance: Conduct regular property patrols to ensure safety and security, addressing any potential hazards promptly.
• Training Programs: Implement and oversee Security Awareness and Safety training programs, ensuring all staff are equipped to maintain a secure environment.
• Compliance and Safety: Promote safe work practices, ensuring compliance with OSHA standards and implementing preventive measures.
• Incident Management: Oversee thorough investigations of incidents, ensuring accurate and complete reporting, and coordinate with law enforcement as necessary.
• Facility Security: Manage the physical security of the resort's facilities, property, employees, and guests, ensuring a secure and hospitable environment.
• Interdepartmental Collaboration: Maintain effective communication and relationships across all departments to support a cohesive approach to safety and guest satisfaction.
• Event Support: Coordinate security support for conferences, banquets, and other events, ensuring the safety and enjoyment of all attendees.
• Policy Evaluation: Regularly assess and update security policies and procedures to ensure compliance with legal and regulatory standards.
• Administrative Oversight: Manage departmental schedules, payroll, and performance evaluations, ensuring efficient and effective operations.

Minimum Qualifications (Knowledge, Skills, And Abilities)

• Previous experience in law enforcement or military security is advantageous but not required.
• Minimum of 5 years' experience in high-end golf/country club or hospitality industry is a plus
• Proven ability to establish and maintain effective relationships with staff and guests.
• Strong communication skills and the ability to work independently.
• Capability to perform physically demanding tasks under various weather conditions.
• Sound judgment in making decisions that impact guest experiences.Proficiency in writing reports and correspondence.
• Supervisory experience in a security or hospitality setting.
• Knowledge of security and fire inspection procedures.
• Experience managing budgets and departmental finances.
• Excellent time management and interpersonal skills.
• Ability to pass a comprehensive background check and Motor Vehicle Record check.
• Current certifications in CPR and First Aid.

Education

High School diploma, GED certificate, or relevant work experience.

Approximate Schedule And Hours

This is a full-time, exempt position requiring a minimum of 40 hours per week. The schedule includes weekdays, weekends, and holidays and is flexible to meet the needs of the business.

Additional Compensation

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation. Bluejack provides designated bonus opportunities throughout the year to recognize and reward employee contributions.

Bluejack Appearance And Grooming Standards

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

Licenses And Certifications

Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Physical Demands and Work Environment

Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.

Acknowledgment

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.