Director of Security

Loews Hotels & Co; Tucson (AZ); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid sick days & vacations

Paid bereavement

Pet insurance

Tuition reimbursement

Training & career development

Team member hotel rates & discounts

Bonus eligibility for leadership roles

Job summary

Loews Hotels in Tucson seeks a strategic Director of Security to lead a dedicated team and safeguard the property while ensuring an exceptional guest experience.

You will guide daily security operations, coordinate with Risk Management and HR, and maintain comprehensive safety programs and reporting. A strong background in hospitality security and leadership is essential for this role.

Qualifications

• Bachelor’s degree in criminal justice, hospitality management, or related field or security management experience.
• Proven ability to handle emergencies, conflicts, and safety incidents with composure.
• Familiarity with safety regulations and hotel safety best practices.
• Excellent written and verbal communication with guests, team members, and law enforcement.

Responsibilities

• Lead and motivate the Security team with daily assignments and schedules.
• Oversee staffing, interviewing, and hiring decisions for the department.
• Ensure compliance with federal, state, and local laws and hotel policies.
• Deliver secure and professional services to guests and team members.
• Maintain property rounds, inspections, and safety checklists (fire equipment surveys).
• Document and track security issues; partner with Risk Management and HR as needed.
• Chair the property Safety Committee and lead monthly safety meetings.
• Develop policies to protect equipment, furnishings, and fixtures.
• Maintain logs, reports, and records for security activities.

Skills

Leadership

Calm under pressure

Tech-savvy

Collaborative communicator

Service-oriented

Education

Bachelor’s degree in criminal justice or hospitality management

Security management experience

Tools

Security systems & surveillance tech

Job description

Job Title

Director of Security

Reports To

Director of Rooms

What We Offer

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Pet Insurance
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible

We are committed to creating a Team Member experience where everyone belongs no matter race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

What We’re Looking For

A strategic and proactive Director of Security who will lead with confidence and vision to safeguard our property and create a secure, welcoming environment for guests and team members. In this role, you’ll inspire and guide a dedicated security team, ensuring every interaction reflects Loews Hotels’ commitment to exceptional guest experiences.

Who You Are

• Experienced Leader: Proven track record in security management, ideally within hospitality, building strong, high‑performing teams.
• Calm Under Pressure: Remain composed and decisive in high‑stakes situations, handling emergencies and conflicts with clarity and confidence.
• Tech‑Savvy Innovator: Fluent in security systems and surveillance technology, leveraging data to enhance safety and efficiency.
• Collaborative Communicator: Fosters relationships with guests, team members, and law enforcement, prioritizing trust and transparency.
• Service‑Oriented Professional: Balances rigorous safety standards with exceptional customer service, creating an atmosphere of care and confidence.

What You’ll Do

• Lead and motivate the Security team, managing daily assignments, schedules, and timecard approvals.
• Oversee staffing for the department, including interviewing and hiring decisions.
• Ensure compliance with all federal, state, and local laws, as well as Loews Hotels’ policies and safety standards.
• Deliver exceptional security services to guests and team members with professionalism and warmth.
• Direct and maintain continuous property rounds and inspections, including fire equipment surveys and safety checklists.
• Resolve, document, and track all security‑related issues, partnering with Risk Management and HR as needed.
• Chair the property Safety Committee and lead monthly safety meetings.
• Develop and implement policies to protect all equipment, furnishings, and fixtures.
• Maintain accurate logs, reports, and records for all security activities.
• Respond to liability insurance claims and oversee workplace injury processes.
• Demonstrate regular and reliable attendance.
• Other duties as assigned.

Your Experience Includes

• A bachelor’s degree in criminal justice, hospitality management, or a related field, or two years’ experience in security management, with a strong background in the hospitality industry and supervisory roles required.
• Proven ability to handle emergencies, conflicts, and safety incidents effectively and with composure.
• Familiarity with local, state and federal safety regulations, as well as hotel safety regulations, protocols and best practices.
• Excellent written and verbal communication skills to interact with guests, team members and law enforcement while fostering a culture of safety.
• Completed courses or certifications in security management principles and practices preferred.
• Training in emergency response, conflict resolution, and safety procedures preferred.
• 5-10 years in security roles, with at least 2 years in a supervisory or management position within the hospitality industry preferred.
• Experience managing security and training security teams, fostering collaboration and a strong safety culture.
• Previous experience collaborating with law enforcement agencies preferred.
• Multilingual abilities to enhance communication with diverse guests preferred.

Who You’ll Supervise

Security team