Director of Security

Securitas USA; San Francisco (CA); On-site; USD 140,000 - 150,000; Full time

Job summary

Securitas USA in San Francisco is seeking a Director of Security to lead a Class A high-rise security program, overseeing protection of people, property, and tenant operations, while providing strategic oversight and daily execution.

The role requires 5+ years in high-rise security, 3+ years as a director or senior manager for a Class A building, and a proven ability to manage 2,300 man-hours per week in a fast-paced environment.

Qualifications

• Minimum 5 years of high-rise security experience.
• At least 3+ years as a (Security Director, Account Manager, Senior Operations Manager, or equivalent) for a Class A high-rise building.
• Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week.

Responsibilities

• Direct all security operations for a Class A high-rise, ensuring a professional, service-forward security presence aligned with observe and report standards.
• Manage scheduling, deployment, and performance to deliver 2,300 man-hours per week while maintaining post coverage and compliance.
• Lead, coach, and develop supervisors and officers; set expectations for appearance, conduct, and customer service.
• Ensure staff adherence to the scope of work and route client requests outside post orders for management approval.
• Oversee emergency preparedness and response, including escalation, notification, and documentation protocols.
• Ensure timely, accurate incident reporting; maintain logs and records per site requirements.
• Conduct post inspections, implement corrective actions and operational improvements.

Skills

Leadership

Security operations

Staff management

Access control

Incident reporting

Emergency response

Tools

Visitor management systems

Access control platforms

Job description

Position Overview

Title: Director of Security

Location: San Francisco, CA - Class A High‑Rise

Compensation: $140,000 to $150,000.00 annual base salary

Schedule: Full-time; must support a 24/7 operation, including after-hours response and on-call coverage as required

Staffing Responsibility

• Oversight of a security operation totaling approximately 2,300 man-hours per week

The Director of Security will lead a high-profile, Class A high-rise security program in San Francisco, providing consistent protection of people, property, and tenant operations. This role carries responsibility for strategic oversight, daily execution, and continuous improvement of security services, while maintaining strong relationships with property management, tenants, and vendors. Due to partial high-profile ownership, this environment requires a heightened level of discretion.

Key Responsibilities

Leadership & Operations Management

• Direct all security operations for a Class A high-rise, ensuring a professional, service-forward security presence aligned with "observe and report" standards
• Manage scheduling, deployment, and performance to deliver 2,300 man-hours per week while maintaining post coverage and compliance
• Lead, coach, and develop supervisors and officers; set expectations for appearance, conduct, and customer service consistent with post orders and company standards
• Ensure staff adherence to the scope of work and route any client requests outside post orders for management approval
• Oversee emergency preparedness and response (medical, fire, hazardous materials, violence), including proper escalation, notification, and documentation protocols
• Ensure timely, accurate, and factual incident reporting; maintain logs and records per site requirements
• Conduct post inspections, implement corrective actions and operational improvements

Access Control, Systems & Site Procedures

• Oversee access control and visitor/vendor/contractor processing, ensuring valid identification and authorization compliance
• Ensure effective use of systems commonly deployed in Class A high-rise environments (e.g., visitor management and access control platforms)
• Maintain secure handling of sensitive site functions including after-hours access, property removal approvals, and loading dock controls

Client Partnership & Executive Presence

• Serve as the primary security liaison to property management
• Provide clear operational updates, trend analysis, and solution-oriented recommendations
• Establish and maintain a "white-glove" security culture appropriate for a high-profile asset with VIP sensitivity

Required Experience

• Minimum 5 years of high-rise security experience
• At least 3+ years as a (Security Director, Account Manager, Senior Operations Manager, or equivalent) for a Class A high-rise building
• Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week

Preferred Qualifications

• Experience supporting high-profile assets with VIP/celebrity adjacency and potential media attention
• Familiarity with union environments and multi-tenant commercial properties

Work Requirements

• Availability for after-hours response and on-call rotation as required

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

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