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Director of Security
Full Time Miami, FL, US
$23.00 To $25.00 Hourly
Key Responsibilities:
- 1. Team Management:
- - Lead, mentor, and supervise a team of security officers, supervisors, and support staff.
- - Ensure proper staffing levels for various security assignments, considering client requirements and operational needs.
- - Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development.
- 2. Operational Excellence:
- - Develop and implement operational plans, strategies, and protocols to enhance the efficiency and effectiveness of security services.
- - Collaborate with clients to understand their security needs and tailor services accordingly, maintaining a high level of customer satisfaction.
- - Monitor and analyze security trends, incidents, and emerging risks to adjust strategies as needed proactively.
- 3. Resource Management:
- - Manage the allocation of resources such as personnel, equipment, and technology to ensure optimal deployment and utilization.
- - Oversee scheduling and ensure proper coverage for all security assignments, including special events and emergencies.
- 4. Compliance and Safety:
- - Ensure compliance with all relevant industry regulations, laws, and company policies to maintain the highest standards of security operations.
- - Establish and maintain safety protocols, emergency response plans, and incident reporting procedures.
- 5. Relationship Building:
- - Cultivate and maintain positive relationships with clients, local law enforcement agencies, and other stakeholders to foster effective collaboration and communication.
- 6. Training and Development:
- - Identify training needs for security personnel and coordinate relevant training programs to enhance their skills, knowledge, and professionalism.
- - Conduct regular training sessions on security procedures, protocols, and industry best practices.
- 7. Performance Metrics and Reporting:
- - Develop and track key performance indicators (KPIs) to measure operational success and identify areas for improvement.
- - Generate regular reports on operational performance, incidents, and trends for senior management and clients.
Qualifications and Skills:
- - Minimum of 5 years of experience in security operations, with at least 2 years in a supervisory or managerial role.
- - Florida Class D security license is required; additional certifications (e.g., CPP, PSP) are a plus.
- - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
- - Excellent organizational and problem-solving abilities, with keen attention to detail.
- - Proficiency in using security management software and related technology.
- - Exceptional communication skills, both written and verbal.
- - Understanding of Florida state and local laws pertaining to private security.
- - Flexibility to work irregular hours, including nights, weekends, and holidays, as operational needs dictate.