Director of Sales Products Distribution & Integration

InterContinental Hotels Group; Atlanta (GA); Hybrid; USD 100,000 - 210,000; Full time

Job summary

An established industry player seeks a Director of Sales Products Distribution & Integration to lead and innovate their global sales product technology systems. This role involves developing product roadmaps, managing teams, and enhancing system performance. You will collaborate with various stakeholders to ensure successful project execution and drive meaningful improvements. With a focus on flexibility and a hybrid work environment, this opportunity offers a chance to make a significant impact in a dynamic hospitality setting. Join a company that values inclusivity and personal growth, and be part of a team dedicated to delivering exceptional customer experiences.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401K

Room Discounts

Recharge Days

Volunteering Days

Qualifications

• 12+ years of experience in sales product technology and management.
• Strong knowledge of system development and project management.

Responsibilities

• Develop and direct sales product technology enhancements and bug fixes.
• Lead a team of Product Managers and coordinate multiple projects.

Skills

Project Management

CRM Systems

Agile Methodologies

Stakeholder Management

Team Leadership

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

JIRA

Job description

Director of Sales Products Distribution & Integration

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Develop, direct and maintain IHG’s global sales product technology systems. Direct the evaluation and prioritization of sales product strategy and business requirements through creation of a product roadmap and documentation of specifications. Execute strategies/plans to drive meaningful improvements in product performance. Work closely with Global Sales, Commercial & Technology counterparts and external partners. Lead team to accomplish goals and objectives including direct reports who organize and direct a technical and professional staff as well as large indirect teams who are responsible for creation and implementing the products.

Your Day to Day:

• Develop and direct prioritization for sales product technology enhancements and bug fixes across region, brand, and stakeholders.
• Lead a team of Product Managers who work closely with Global Commercial & Technology counterparts.
• Direct the creation of all business requirements via business documentation, functional specifications, product backlog stories and approval of technical flows and designs.
• Develop product roadmaps and coordinate multiple parallel projects.
• Direct User Acceptance Testing for all system enhancements and bug fixes. Direct the Beta testing for all enhancements, and determine implementation readiness globally across all regions, brands, and stakeholders.
• Build and manage relationships with key stakeholders including business leaders, Hotel Operations, Global Technology, Information Security and regional contacts.
• Develop staffing, expense and capital budgets. Coach and develop team members; hire, assess, discipline, document performance, recommend salary and classification changes. Act as an advisor to subordinate managers or staff to help meet established schedules and/or resolve technical or operational problems.

What We Need From You:

• 12+ years of progressive experience in multiple disciplines and technologies, with 5+ years of managing teams and complex projects.
• Strong knowledge of system development and project management, successfully organizing and executing large-scale projects from conception to implementation.
• Proficient in CRM systems, including marketing automation, customer profiles, self-service, targeting, and data management.
• Experienced in translating business requirements into system functionality and knowledgeable in Agile software development methodologies.
• Demonstrated ability to manage stakeholders effectively, lead and develop teams, and navigate the complexities of the hotel industry customer experience journey.

Location– Remote (15% travel)

The salary range for this role is $100,000 to $210,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.