Director of Sales and Marketing

Morningside Elite Management

Laurel (MD)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Referral Bonus
401K Match
Paid Time Off
Tuition Reimbursement
Holiday Pay
Medical, Dental and Vision insurance
Life and AD&D insurance
Hospital Insurance
Supplemental Insurance
LifeMart discount
Professional growth
Employee appreciation events

Job summary

Morningside Elite Management in Laurel, Maryland seeks a Director of Sales for its senior living communities. Lead all marketing and sales efforts to meet occupancy goals, manage tours, inquiries, and community outreach.

You will work with the Executive Director and Regional directors to implement quarterly plans, develop referrals, and mentor the sales team. Previous senior living sales experience and a bachelor’s degree are preferred.

Qualifications

  • Experience: Previous sales/admission experience in senior living.
  • Bachelor's degree preferred, or 1–2 years’ experience and/or training, or equivalent education and experience.

Responsibilities

  • Directs all sales and marketing activities to meet or exceed occupancy goals.
  • Schedule, organize and conduct tours with prospective residents.
  • Respond to walk-ins, phone-ins, and mail-ins promptly.
  • Plan and implement events with the Sales and Marketing Team (seminars, speakers, themed events).
  • Maintain relationships with residents, families and professional providers of care.
  • Keep Executive Director informed of sales activities daily.
  • Maintain Lead Status Report of Move-ins and Move-outs weekly.

Skills

Sales leadership
Marketing strategy
Customer relationship
Team management

Education

Bachelor's degree

Tools

CRM software
MS Office

Job description

Now Hiring: Director of Sales, Senior Living

We are looking for a Director of Sales to join our leadership team at Morningside Elite Management, a leading personal care and memory care community in Laurel, Maryland.

What we are offering:
  • Competitive pay!

  • Referral Bonus – $750 for full-time employee referrals and $375 for part-time referrals.

  • Deficiency-Free Annual Survey Bonus - $100 Full-time & $50 Part-time staff

  • 401K Match - company will match 50% of the first 4%. 100% vested after 6 years.

  • Paid Time Off – 10 days in your first year as Full-time employee & 6 days as Part-Time.

  • Tuition Reimbursement!

  • Holiday Pay.

  • Medical, Dental and Vision insurance.

  • Employer Paid Life and AD&D insurance.

  • Employer Paid Hospital Insurance.

  • Optional Supplemental Insurance Coverage.

  • Employee Exclusive Discount program by LifeMart.

  • Professional growth and development opportunities.

  • Employee Appreciation Events.

Director of Sales, Senior Living -Position Summary:

In accordance with established policies and procedures, this position is expected to lead and direct all aspects of marketing to include taking charge of the sales and marketing efforts to meet or exceed budgeted occupancy goals with the expectation of exceeding monthly and annual goals.

Director of Sales, Senior Living -Essential Functions:
  • Directs all sales and marketing activities to meet and exceed budgeted occupancy goals at all times by: Schedule, organize and conduct tours with prospective resident of assisted living and memory care.

  • Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.

  • Create, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents, current leads and professionals such as, but not limited to: seminars, speakers, themed events and family nights.

  • Develop and maintain a good working relationship with residents, families and professional providers of care.

  • Maintain a working knowledge of all software programs.

  • Participate in weekend call coverage in Manager Rotation unless they have a standing schedule that already encompasses one or more weekend day.

  • Secure the required number of budgeted move-ins and achieve net gains each month.

  • Treat each inquiry with value.

  • Work closely with the Executive Director and Regional Director of Sales and Marketing and Regional Director of Operations in development and implementation of the quarterly marketing plan.

  • Create and implement a strong community outreach program that generates the necessary number of referrals to reach sales goals.

  • Complete quarterly media planning with current vendor on a timely basis.

  • Keep Executive Director informed of all sales activities daily.

  • Maintain Lead Status Report of Move-in and Move-outs weekly.

  • Communicate any special needs of the incoming resident to the appropriate personnel.

  • Manage use of sales toolbox.

  • Assure every alternative is considered before closing a lead.

  • Keep informed of all trends, developments, concepts and techniques in his/her field that effect product.

  • Understand the need of the senior and the aging process.

  • Maintain and work an active, meaningful waitlist.

  • Visit competitors quarterly.

  • Maintain confidentiality of all pertinent information.

  • Interact professionally and effectively with all levels of the organization, residents, family members, etc.

  • Perform other duties as assigned.

Director of Sales, Senior Living -Qualifications:
  • Experience: Previous sales/admission experience in senior living.

  • Bachelors degree from a four-year college or university preferred, or one to two years’ experience and/or training, or equivalent of education and experience.

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