Director of Sales

Caregentic; New York (NY); Remote; USD 120,000 - 150,000; Full time

Job summary

A forward-thinking healthcare technology firm in New York seeks a Director of Sales to lead their go-to-market strategy in targeting health systems and medical groups. The ideal candidate will have 7-10 years of enterprise sales experience in the healthcare tech sector and proven success in closing complex deals. This pivotal role impacts patient care and involves direct collaboration with the leadership team. Competitive salary and remote work options available.

Benefits

Comprehensive healthcare coverage

Flexible PTO policy

401(k) retirement plan

Remote work environment

Top-tier development equipment

Qualifications

• 7-10 years of enterprise sales experience in healthcare technology.
• Proven success in closing six-figure+ contracts.
• Experience in startup environments building pipelines.

Responsibilities

• Build and execute the go-to-market strategy.
• Own the full sales cycle from prospecting to closing.
• Collaborate with leadership to refine customer personas.

Skills

Enterprise sales experience

Closing complex deals

Prospecting skills

Communication skills

Understanding of AI-driven products

Job description

About Caregentic

Caregentic is an AI-native, human-first healthcare platform that transforms the invisible moments of patient care into continuous support and actionable intelligence. We solve a fundamental problem in healthcare: most of a patient's journey happens at home—worrying, waiting, trying to follow instructions—completely invisible to their care team. Our agentic AI platform connects Patient Care Agents with Care Team Agents through a Clinical Intelligence Layer. Patients get 24/7 voice and SMS support that feels genuinely human, while care teams receive continuous risk stratification, prioritized task lists, and automated documentation that reduces administrative burden by 63%.

What makes us different isn’t just the technology — it’s our approach. We capture everyday patient signals (readiness, adherence, anxiety, social needs) and transform casual conversations into structured clinical intelligence. Every question, worry, or late-night text becomes part of that patient’s story, no longer lost between visits. Founded by a team with decades of healthcare enterprise experience and backed by Aegis Ventures, we’re co-developing with leading health systems like Northwell Health. Our early results speak for themselves: 93 NPS, 92% appointment show rates, 55% symptom reduction, and 65% improved patient loyalty. We’re at a pivotal moment—transitioning from proven early results to scaling our impact across healthcare systems nationwide.

About the Job

As Caregentic’s first Director of Sales, you will have end-to-end ownership of our go-to-market strategy and sales execution. You will design and lead a modern, enterprise-focused sales motion targeting health systems, medical groups and payors, while building the processes and pipeline needed to scale. You will be responsible for generating new opportunities, closing strategic deals, and laying the commercial foundation that will fuel our next stage of growth.

You’ll work directly with our CEO and product team, making sure what customers actually need drives what we build. Our team operates with the urgency that healthcare demands, and we never lose sight that our work directly impacts patient lives.

What You’ll Do

• Build and execute the go-to-market strategy for Caregentic’s agentic AI platform that connects Patient Care Agents with Care Team Agents, targeting health systems, medical groups, payors, and enterprise healthcare customers.
• Own the full sales cycle: prospecting, outreach, demos, proposals, and closing new business.
• Leverage your network and cold sourcing skills to identify and engage high-potential customers, with support from recruiting and marketing.
• Collaborate with leadership to refine customer personas, value propositions, and messaging.
• Work directly with early partners (like Northwell Health) to validate use cases and expand adoption.
• Create repeatable sales processes (CRM usage, reporting, pipeline tracking) that set the foundation for scaling a sales organization.
• Partner with investors and leadership to showcase traction and build credibility ahead of Series A fundraising.
• Hire and mentor future sales team members as the company grows.

What You’ll Need

• 7-10 years of enterprise sales experience, ideally in healthcare technology, digital health, or a highly regulated industry.
• Proven success in closing complex enterprise deals (six-figure+ contracts) with health systems and payors.
• Experience in early-stage or startup environments, where you’ve built pipelines and processes from scratch.
• A track record of creative and persistent prospecting, including outbound efforts and building relationships without a large support team.
• Strong understanding of AI-driven or data-heavy products, and the ability to translate technical solutions into customer value.
• Experience selling platforms with 6+ month sales cycles and complex stakeholder alignment (clinical, operational, and IT leaders).
• Excellent communication and presentation skills, with the ability to earn trust quickly.
• A builder’s mindset — adaptable, resourceful, and excited to grow with a lean, fast-moving team.

Bonus Points For

• Experience selling AI/ML solutions into major health systems (e.g., Northwell, Mayo, Cleveland Clinic, UPMC, etc).
• Background in companies with successful exits or scaling from Series A to growth stage.
• Understanding of patient engagement platforms or care management solutions.
• Knowledge of healthcare integrations (EHRs, HL7, FHIR) and workflows.
• A genuine passion for improving patient care through technology.

What You’ll Bring to the Table

• Commercial leadership: Ability to create and own sales strategy while executing hands-on.
• Data-driven approach: Disciplined approach to sales process optimization and pipeline management.
• Customer-centric focus: Deep understanding of enterprise healthcare buyers and what motivates them.
• Entrepreneurial drive: Willingness to operate with limited resources and build structure as you go.
• Collaborative spirit: Comfort working cross-functionally with product, engineering, and clinical partners.
• Mission alignment: Belief in leveraging AI to transform healthcare delivery and patient engagement.

Benefits & Perks

• Comprehensive healthcare coverage (medical, dental, vision).
• Time off: Flexible PTO policy with 20 vacation days and 5 sick days per year.
• 401(k) retirement plan.
• Remote work environment.
• Top-tier development equipment.
• Opportunity to make a meaningful impact on healthcare delivery.

Salary Range

We offer a competitive compensation package, including:

• $120,000 – $150,000 base salary, depending on previous experience and alignment with role expectations
• Market competitive/uncapped commission plan
• Equity participation in the company

Why Caregentic?

Join us in building the next generation of healthcare technology that improves patient outcomes and transforms the industry. We’re not just another healthcare tech startup with big promises and no proof. Our early customers are already seeing results that matter: 93 NPS (well above healthcare benchmarks), 92% appointment show rates, and 55% symptom reduction. We’re backed by Aegis Ventures and a consortium of leading health systems representing $100B in operating revenue, expanding within a network that already knows and trusts our approach. Our platform is live at Northwell Health, with real patients and clinical teams seeing value. We deploy in 60-90 days. This is your chance to join at the inflection point and scale. Every deal you close means patients get better support and care teams can focus on care delivery.