Director of Sales

The Lofton Hotel; Minneapolis (MN); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Discounts at Marcus venues

Complimentary Parking

Theatre coupons

Career growth opportunities

Paid time off

Health insurance

401k with employer match

Early wage access

Job summary

The Lofton Hotel in downtown Minneapolis is seeking a dynamic Director of Sales to lead strategic sales initiatives across corporate, group, catering, and leisure segments. You will drive revenue growth and cultivate strong client relationships while coordinating with marketing and public relations teams.

We offer an upscale environment with opportunities for career growth, CRM leadership, and participation in a high-performing sales culture at a premier Marcus Hotels & Resorts property.

Qualifications

• Four-year college degree preferred or equivalent hotel sales experience.
• Proficient computer knowledge.
• Excellent written and oral communication.
• Basic math for room blocks, average rates and forecasts.
• Ability to travel.
• Flexibility to work varying schedules.
• Knowledge of Hotel Market Matrix and Salt Scores.

Responsibilities

• Supervise staff and develop market segments; approve contracts and bookings.
• Lead strategic planning, yield and revenue management; prepare period-end reports.
• Liaise with advertising, public relations and marketing teams.
• Prospect accounts via calls, visits, emails and site inspections; follow up diligently.
• Represent hotel at trade shows and industry events to promote the property.
• Maintain and drive the CRM program to enhance guest relationships.
• Contribute to revenue management decisions for the hotel.

Skills

Communication skills

Computer proficiency

Market knowledge

Driver's license

Travel ability

Schedule flexibility

Organization skills

CRM knowledge

Education

Bachelor’s degree or hotel sales experience

Tools

CAST

Job description

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day!

Join The Lofton Hotel, an upscale lifestyle hotel in the heart of downtown Minneapolis, as our next Director of Sales. We are seeking a dynamic, results-driven leader to develop and execute strategic sales initiatives, drive revenue growth, and cultivate strong client relationships across corporate, group, catering, and leisure segments.

What will you be doing?

• Supervision of staff, planning and development of market segments, contract and booking approval, sales lead assignment, and overseeing sales and marketing efforts for all Sales Managers.
• Strategic planning, goal setting, yield management, revenue management, period end reports, and other departmental activities to meet financial and sales objectives for the property.
• Serve as liaison between hotel, advertising and public relations agencies, and Manager of Marketing and Public Relations.
• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
• Attend meetings including, but not limited to, P & T, pre-convention, business review, revenue and departmental.
• Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city. Maintain active participation in one (1) corporate sponsored industry association.
• Maintain and oversee the Hotel Customer Really Matters (CRM) program.
• Active involvement in revenue management decisions for the hotel.

What do you bring to the role?

• Four-year college degree preferred, however, any combination of education and training within hotel sales may also be considered. Knowledge of CAST preferred.
• Proficient computer knowledge.
• Excellent communication skills, both written and oral.
• Basic mathematical skills that allow for calculation of room blocks, average rates, and forecast information.
• Ability to travel.
• Flexibility to work varying schedules to reflect the business needs of the hotel.
• Ability to organize detailed information.
• Strong knowledge of market segments.
• Valid driver’s license.
• Understanding of Hotel Market Matrix and Salt Scores.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Complimentary Parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 17 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Salary Range: $120000-$130000

The Lofton Hotel is an equal opportunity employer.