Director of Sales

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Restaurant/amenities discounts

Complimentary Parking

Theatre coupons

Career growth opportunities

Paid time off

Medical, dental, vision insurance

401k with employer match

Early wage access

Job summary

The Lofton Hotel, part of Marcus Hotels & Resorts, in downtown Minneapolis, seeks a dynamic Director of Sales to drive revenue across corporate, group, catering, and leisure segments. You will lead Sales Managers, manage strategic plans, and partner with marketing and PR to maximize occupancy and rate outcomes.

Ideal candidates bring a four-year degree (or equivalent), strong communication and math skills, and the ability to travel and adapt to changing schedules.

Qualifications

• Four-year college degree preferred or equivalent education/training in hotel sales.
• Knowledge of CAST preferred.
• Proficient computer knowledge and strong communication skills.

Responsibilities

• Supervise staff and plan development of market segments; approve contracts and bookings; assign sales leads and oversee sales & marketing for all Sales Managers.
• Lead strategic planning, yield & revenue management, and period end reports to meet financial goals.
• Liaise between hotel, advertising and PR agencies, and Marketing/PR Manager.
• Prospect accounts via phone, in-person visits, and events; conduct site inspections and follow up thoroughly.
• Attend key meetings (P&T, pre-convention, business review, revenue, and departmental).
• Represent hotel at trade shows and industry events; participate in corporate industry associations.
• Maintain and oversee the CRM program and participate in revenue management decisions.

Skills

Excellent communication

Mathematical aptitude

Proficient computer knowledge

Market segmentation expertise

Travel availability

Schedule flexibility

Organizational skills

Knowledge of Hotel Market Matrix

Salt Scores understanding

Education

Bachelor’s degree preferred

Tools

CAST

CRM (Hotel Customer Really Matters)

Job description

Description

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day!

Join The Lofton Hotel, an upscale lifestyle hotel in the heart of downtown Minneapolis, as our next Director of Sales. We are seeking a dynamic, results-driven leader to develop and execute strategic sales initiatives, drive revenue growth, and cultivate strong client relationships across corporate, group, catering, and leisure segments.

What will you be doing?

• Supervision of staff, planning and development of market segments, contract and booking approval, sales lead assignment, and overseeing sales and marketing efforts for all Sales Managers.
• Strategic planning, goal setting, yield management, revenue management, period end reports, and other departmental activities to meet financial and sales objectives for the property.
• Serve as liaison between hotel, advertising and public relations agencies, and Manager of Marketing and Public Relations.
• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
• Attend meetings including, but not limited to, P & T, pre-convention, business review, revenue and departmental.
• Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city. Maintain active participation in one (1) corporate sponsored industry association.
• Maintain and oversee the Hotel Customer Really Matters (CRM) program.
• Active involvement in revenue management decisions for the hotel.

What do you bring to the role?

• Four-year college degree preferred, however, any combination of education and training within hotel sales may also be considered. Knowledge of CAST preferred.
• Proficient computer knowledge.
• Excellent communication skills, both written and oral.
• Basic mathematical skills that allow for calculation of room blocks, average rates, and forecast information.
• Ability to travel.
• Flexibility to work varying schedules to reflect the business needs of the hotel.
• Ability to organize detailed information.
• Strong knowledge of market segments.
• Valid driver’s license.
• Understanding of Hotel Market Matrix and Salt Scores.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Complimentary Parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 17 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Salary Range: $120000-$130000

The Lofton Hotel is an equal opportunity employer.