Director of Sales

TKO EMPLOYMENT SERVICES DELAWARE LLC; Lewes (DE); Vor Ort; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision

Employer Paid Life Insurance

Employer matched 401K

Hotel Room Discounts

Zusammenfassung

TKo Hospitality seeks a Director of Sales to drive revenue across its hotel properties. You will lead the sales team, identify market trends, and build key client relationships to maximize occupancy and banquet bookings.

This role collaborates with Marketing to create campaigns and packages that boost brand visibility and attract new business. Strong leadership, communication, and a proven hospitality sales track record are essential.

Qualifikationen

• Associate or Bachelor’s degree in the hospitality field preferred.
• Minimum 5 years direct hotel selling experience.
• Two years working as Director of Sales with knowledge of hotel sales and marketing.
• Computer skills: Microsoft Outlook, Word, Excel and PowerPoint; CRM experience preferred.

Aufgaben

• Drive revenue growth by developing and executing sales strategies across all properties.
• Lead the sales team and maintain relationships with key accounts to maximize occupancy and revenue.
• Develop ecommerce presence and online marketing opportunities to attract new business.
• Collaborate with Marketing to create promotional campaigns and packages.
• Monitor market trends and competitor activity to win business at each location.
• Prepare and present business cases to General Managers for seasonal promotions.

Kenntnisse

Leadership

Sales strategy

Relationship building

Prospecting

Communication

Team management

Ausbildung

Associate or Bachelor’s degree in hospitality

Tools

Hotel SalesPro

Insight

Delphi

Salesforce

Jobbeschreibung

The Director of Sales for TKo Hospitality is responsible for driving revenue growth by developing and executing comprehensive sales strategies across all properties within the group. This role includes managing the sales team, identifying market trends, and establishing relationships with key clients and stakeholders to maximize occupancy and banquet bookings. The Director of Sales collaborates with marketing to create promotional campaigns and packages that enhance brand visibility and attract new business. Strong leadership, excellent communication skills, and a proven track record in hospitality sales are essential for success in this role.Team Member Benefits:Medical, Dental and VisionEmployer Paid Life InsuranceOther Supplemental BenefitsEmployer Matched 401KHotel Room Discounts across multiple brandsEnhanced paid vacation, sick time and holiday payEssential Job Functions:Books appropriate business into the appropriate hotel that serves the need of the guests as well as the price point and allows each hotel to achieve/exceed monthly room revenue budget, and, if applicable, other revenue budgets specific to each assigned hotel.Develop a strong Ecommerce presence managing internet market and social media opportunities and relationships.Remain in active status in a minimum of three outside organizations including but not limited to: Local Convention and Visitors Bureau, Chamber of Commerce, Sports Commission, University affiliations etc.Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.Approaches the position with a relationship building/proactive selling mindset. Ensures that weekly telephone prospecting/qualification/solicitation calls goals as well as outside call goals are met or exceeded. Include the appropriate General Manager on appropriate sales appointments as well as calls on Corporate-based Sales personnel for assistance as needed to “win” business for the appropriate hotelDevelops, presents business case to property specific General Manager and deploys seasonal and segmented promotions and packages equally to drive market share for each locationUtilizes available business tools to prospect for new business (i.e., Brand database reports, , local newspaper and business journals, Internet ProspectingDetailed follow up via email for any client visits, site visits, cold calls, etc.Performs the necessary pre-call planning and post-call follow-up for client outside sales calls.Evaluates potential business opportunities for appropriate hotel and presents findings/defends positions, as necessary, to the property specific General Manager.Thorough knowledge with regard to client base. Has a strong business relationship with top producing clients.Utilizes internal lead source generators to maximize revenue production for the appropriate hotel.Grows revenue for TKo Hospitality by cross-selling other TKo hotels.Gains contacts and business intelligence/shows community spirit through involvement in an industry and/or charitable organizations.Takes the initiative to develop new strategies and tactics to drive revenue in assigned markets. Presents these plans to the Hotel General Manager for review and approval.Monitors economic/business news in general and news specific to assigned market segments. Understands the business rationale behind and contributes, as appropriate, to the hotel’s rooms forecast.Maintains awareness of the sales practices of each hotel’s competitive set, and, as warranted, takes proactive steps to “neutralize” their efforts.Is an “expert” when it comes to selling against the hotel’s competitive set for each locationAdds to the camaraderie of each property by helping to celebrate the successes of coworkers.Ensures that he/she adheres to all sales administrative processes that are in place.Ensures that all reports, internal requests for information and special projects are submitted on or before their due dates for each property.Provides suggestions to the General Managers and owners with regard to growing the company’s revenue.Understands the business rationale behind the annual budgeting process for each property (revenue generation and Advertising and Promotion costs).Collects and analyzes information on use history, plans, decision structure and strategies of key customers in assigned market segments. Forwards this information to the appropriate Hotel General Manager.Strives to continually improve his/her general business and industry/job specific skills by attending Brand sponsored sales training, and, if appropriate, outside continuing education.Perform other duties as requested by managementAssociate or Bachelor’s degree in the hospitality field preferred.A minimum of 5 years direct hotel selling experience.Two Years working as a Director of Sales and extensive knowledge of overall hotel sales and marketing.Computer skills required: Microsoft Outlook, Microsoft Word, Excel and Powerpoint, experience working with customer relationship software like Hotel SalesPro, Insight, Delphi or Salesforce is preferred.Can communicate well with guests.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Must be able to provide outstanding customer service to internal and external guests.Must have knowledge of departmental operations.Must have knowledge of computers and training techniques.Maintain a professional appearance and manner at all times.Ability to exercise judgment in evaluating situations and in making sound decisions.Must have strong interpersonal skills and cordial behavior.Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.Excellent communication, organization, written and guest relations skills.Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines.Strong interpersonal skills and a can-do positive attitude.A true desire to satisfy the needs of others in a fast-paced environment.Manage and develop the team to ensure career progression and development.Be accountable for the responsibilities of department heads and take ownership of all guest complaints.Provide effective leadership to hotel team members.Embraces TKo’s Culture of CARE and creates this culture within the hotelRefined verbal and written communication skills.Job descriptions and responsibilities are subject to change depending on business needs.