Director of Sales

The Westin Chicago North Shore; Chicago (IL); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Job summary

The Westin Chicago North Shore is seeking a Director of Sales & Marketing to lead all revenue and yield strategies across group, transient, meetings, and events. You will shape pricing, market mix, and acquisition efforts while driving profitability and guest satisfaction.

You will participate in hotel leadership as an Executive Committee member and guide a high-performing sales team. This on-site role requires deep knowledge of revenue management, strategic planning, and strong stakeholder

Qualifications

• Requires 5 or more years of Director of Sales & Marketing experience.
• Strong communication skills, both verbal and written.
• Ability to lead and motivate multiple levels of managers.
• Extensive knowledge of revenue management and budgetary analysis.

Responsibilities

• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, and budgets.
• Develop rates, group ceilings and deployment strategies through review of competitive data and demand analysis.
• Recruit, direct, manage, train and counsel sales staff and oversee related employment compliance.
• Actively participate in sales presentations, property tours and customer meetings.
• Conduct daily/weekly business review meetings, management meetings and other required meetings.
• Manage advertising, public relations and promotional activities.

Skills

Director of Sales & Marketing

Leadership

Revenue management

Budgeting

Microsoft Word

Excel

Delphi

Tools

Microsoft Word

Excel

Delphi

Job description

JOB SUMMARY

Overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues. Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results. Maximize profitability for the hotel and outstanding quality service for the customers. Accountable to market performance and potential performance as well as budget, forecast, and target goals. Participate in total hotel management as a member of the hotel Executive Committee.

DESCRIPTION

Overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues. Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results. Maximize profitability for the hotel and outstanding quality service for the customers. Accountable to market performance and potential performance as well as budget, forecast, and target goals. Participate in total hotel management as a member of the hotel Executive Committee.

ESSENTIAL FUNCTIONS

• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management.
• Recruit, direct, manage, train and counsel sales staff. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
• Actively participate in sales presentations, property tours and customer meetings.
• Conduct/attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested.
• Manage/direct all advertising, public relations and promotional activities.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with other key executive members.
• Provide constructive feedback to all departments and to hotel sales and marketing staff.
• Be a leader and role model to all employees.
• Additional duties as necessary and assigned.

In accordance with Illinois law, the anticipated pay range for this position is:

$150,000 – $150,000 per year

The final offer will be based on factors including, but not limited to, relevant experience, skills, education, internal equity, and market conditions.

BENEFITS

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programsEmployee discounts (hotel and travel discounts)

Eligibility for benefits may vary based on position, employment status, and tenure.

ADDITIONAL COMPENSATION

• Bonus or incentive programs
• Commissions (if applicable)

Details will be provided during the interview process.

EEO STATEMENT

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

REQUIREMENTS

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

SKILLS

• Requires 5 or more years of Director of Sales & Marketing Experience.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Extensive knowledge of sales skills.
• Ability to assess/evaluate employees’ performance fairly.
• Extensive knowledge of revenue management.
• Ability to recruit, supervise, train and motivate multiple levels of managers.
• Knowledge of hotel and competitive market.
• Ability to analyze data and establish appropriate action plans.

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.