Director of Sales

Maya Hospitality Group Inc; Charlotte (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Employer Paid Life Insurance

401K with Employer Contribution

Hotel discounts

Employee Referral Program

Job summary

Maya Hotels in Charlotte, NC is seeking a Director of Sales to lead our sales team and drive revenue growth across our portfolio of hospitality brands. You will develop strategic plans, manage key client relationships, and oversee the entire sales process from lead generation to closure.

This role requires 2–5 years in sales within hospitality or related fields, strong negotiation and communication skills, and the ability to coach a team.

Qualifications

• Experience: 2–5 years in sales support, retail, hospitality or admin roles.
• Leadership experience with training and motivating a team.
• Strong negotiation and pipeline management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Develop and execute strategic sales plans aligned with company goals.
• Conduct outside sales calls and telemarketing to drive revenue.
• Identify, prospect, and close new business while managing the sales process.
• Meet revenue targets and participate in budgeting and marketing planning.
• Lead and coach the sales team to achieve growth goals.

Skills

Customer-focused sales

Leadership

Negotiation

Communication

Tech-Savvy

Team Player

Self-Motivated

Tools

Microsoft Office Suite

PowerPoint

Excel

CRM systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Sales

Full Time Sales Maya Hotels, Charlotte, NC, US

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and customer-focused sales professional with a passion for hospitality? At Maya Hotels, we are seeking a dynamic Director of Sales Manager to lead our sales team and play a pivotal role in driving the success of our clients’ travel by driving revenue growth. If you thrive in a fast-paced environment, excel in relationship-building while presenting top hospitality brands, and enjoy working with top hospitality brands, this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at www.mayahotels.com.

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more!
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities:

Sales Strategy & Business Development:

• Develop and execute strategic sales plans that align with Maya Hotels' overall goals and objectives.
• Conduct outside sales calls and telemarketing to drive hotel revenue.
• Identify, prospect, and secure new business while managing the entire sales process from lead generation to contract negotiations and closure.
• Achieve budgeted revenue and personal/team sales goals while maximizing profitability.
• Participate in preparing the annual departmental budget, marketing plan, and business strategy.
• Implement sales initiatives to increase occupancy, boost average rates, and grow food, beverage, and banquet sales.
• Produce monthly reports and sales forecasts, analyzing trends and adjusting strategies to enhance revenue performance.

Client Relationship Management & Customer Satisfaction:

• Build and maintain strong relationships with key clients, meeting planners, and stakeholders.
• Provide personalized service, understanding client needs to exceed expectations.
• Ensure all guests and clients have exceptional experience, addressing concerns promptly and professionally.

Revenue Optimization & Market Analysis:

• Develop pricing strategies to maximize revenue from rooms, meeting spaces, and events.
• Monitor industry trends, local competition, and market conditions to identify new business opportunities.
• Implement promotional strategies to increase bookings and revenue.

Event Promotion & Coordination:

• Work closely with the banquet and catering teams to ensure seamless event execution, including menu planning, meeting space arrangements, and special requests.
• Develop and execute marketing initiatives to enhance event bookings.
• Lead, mentor, and coach the sales team, setting performance and development goals.
• Educate and train sales staff in new accounts, client retention, and sales strategies.
• Collaborate with department managers to ensure proper staffing based on guest volume.
• Actively participate in local community engagement to enhance brand presence.

Responsible Business Practices:

• Identify and address operational challenges affecting sales performance.
• Uphold Maya Hotels' policies, procedures, and Code of Ethics.
• Maintain professional business attire and appearance, in line with company grooming standards.
• Promote a safe working environment, adhering to safety protocols and emergency procedures.
• Support sustainability initiatives, including recycling efforts and reducing the hotel’s carbon footprint.

Education, Skills and Abilities:

• Experience:2 -5 years of experience in sales support, retail, hospitality, or administrative role is preferred. Prior experience with Marriott, Hilton and/or IHG brand may be preferred, but not required.
• Leadership: Experience with training, inspiration, and motivating a team.
• Sales Skills: Excellent negotiation skills and ability to develop sales strategies, manage a pipeline, and close deals.
• Communication: Effective verbal and written communication skills. Ability to speak professionally, confidently, and persuasively.
• Tech-Savvy: Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Products, and CRMs.
• Detail-Oriented & Organized:Ability to multitask, manage time effectively, and maintain accurate records.
• Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams.
• Self- Motivated & Driven: Proactive, self-motivated, negotiation and problem-solving abilities.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods of time.
• Frequent use of hands for typing, writing, and handling office equipment.
• Occasionally lifting items up to 20lbs.
• Ability to travel for sales, calls, client meetings, and industry events as needed.
• Comfortable working in both office and on-site hotel environments.

Ready to Join the Team?

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.