Director of Sale

Socket.dev; Honolulu (HI); On-site; USD 120,000 - 180,000; Full time

Job summary

Renaissance Honolulu Hotel & Spa, part of Crescent Hotels & Resorts, seeks a Director of Sales to lead strategic lifestyle sales and revenue initiatives. You will target group and business travel, drive market share growth, and shape compelling experiences around our property and brand.

Lead a high-performing sales team, foster key partnerships, and coordinate with corporate teams to deliver award-winning hospitality and exceptional guest experiences in Hawaii.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 7+ years of sales experience, including management.
• Proven track record of meeting sales targets.
• Strong leadership, negotiation, and communication skills.
• Experience with CRM and sales forecasting.
• Ability to develop sales strategies and lead a high-performing team.

Responsibilities

• Strategic Lifestyle Sales: Execute data-driven sales plans targeting both group and business travel, positioning the Sky Deck and premium outlets as premier event locations.
• Market Share Optimization: Drive RevPAR growth and manage the annual RFP process to secure competitive business blocks.
• Crescent Enterprise Utilization: Coordinate revenue generation efforts with Crescent Hotels’ Commercial Team and monitor market trends.
• Local Partnerships & Destination Marketing: Build relationships with corporate accounts, travel agencies, and local entities to secure advance bookings.
• Commercial Expectations: Direct sales staff in rate, date, and space commitments; participate in weekly commercial meetings.
• Leadership and Team Expectations: Lead, mentor, and hold the sales team accountable for performance; travel as needed.

Skills

Sales leadership

Negotiation

CRM

Forecasting

Communication

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Job description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it’s our health & wellness programs, best-in-class learning and development, or our travel discounts that "feed your inner explorer," we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

What You’ll Be Doing:

The Director of Sales drives the property's sales initiatives, lifestyle brand positioning, and revenue optimization. Located just outside Waikiki near the Ala Moana Center and the Hawaii Convention Center, these modern high-rise blends urban chic with traditional Hawaiian culture. The Director of Sales maximizes profitability across residential-style suites, group blocks, business travel (BT), destination leisure travel, and curated events. This leader integrates Renaissance’s "Discoverer" brand ethos, turning business stays into distinct local experiences.

• Strategic Lifestyle Sales: Execute data-driven sales plans targeting both group and business travel, positioning the Sky Deck, Nami Spa, and premium food and beverage outlets like SERA and SKY Bar as premier event locations.

• Market Share Optimization: Drive RevPAR index growth against the Honolulu and Waikiki competitive sets (CompSets). Capitalize on proximity to the Hawaii Convention Centerto capture major corporate and city-wide event blocks. Complete the annual RFP process to ensure the hotel is presenting compelling business cases and completing RFP submissions on a timely basis. Review the business travel account pricing and production at a minimum quarterly.
• Crescent Enterprise Utilization: Maximize revenue by using Crescent Hospitality Commercial Team to enhance revenue generation, sales leads, market overviews, and overall strategies. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
• Local Partnerships & Destination Marketing: Continue to grow and form relationships with corporate accounts, destination management companies, wholesalers, travel agencies, and community entities like the Hawaii Visitors and Convention Bureau. Responsible for the development and solicitation of business from all markets for the Renaissance Honolulu to ensure the necessary advance bookings needed for a successful and profitable operation.
• Commercial Expectations: Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotels. Participate in proactive sales initiatives for the property such as prospecting, sales calls and site inspections.Participate in the weekly commercial meetings.

• Core Competencies: Cultural awareness of the local market, high-stakes negotiation talents, and a creative eye for experiential luxury events.
• Team Leadership & Culture: Recruit, mentor, and hold accountable a high-performing sales team, fostering Crescent Hotels' signature culture of care and hospitality.
• Financial Reporting, Forecasting & Analytical Acumen: Deliver clear sales pipeline forecasts, market analysis, as well as budget strategies. In addition, have a keen understanding of STR reports to interpret Oahu's specific tourism fluctuations to ownership and Crescent Hotels & Resorts executive leadership.

• Leadership and Team Expectations: Meet with and entertain clients some of which will require travel. Organize and/or attend scheduled Sales Department and related meetings.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.

What Is Required

• Bachelor’s degree in Business, Marketing, or related field
• 7+ years of sales experience, including management
• Proven track record of meeting sales targets
• Strong leadership, negotiation, and communication skills
• Experience with CRM and sales forecasting
• Ability to develop sales strategies and lead a high-performing team

Join Us

If you’re highly organized, hospitality-minded, and thrive on keeping things running smoothly behind the scenes, this is your opportunity to shine with the Renaissance Honolulu Hotel & Spa.