Director of Safety & Security - Conrad Los Angeles

Hilton; California, Los Angeles (MO, CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading luxury hotel as the Director of Safety & Security, overseeing safety programs and ensuring guest and team member well-being. This role involves managing security operations, conducting investigations, and leading a team in a vibrant downtown Los Angeles environment.

Benefits

Medical Coverage

Paid Time Off

Travel Discounts

401(k) Matching

Educational Opportunities

Qualifications

• 3 years management experience in security required.
• 5 years in security-related roles required.

Responsibilities

• Direct and administer all Safety and Security operations.
• Lead investigations of accidents, thefts, and unlawful activities.
• Respond to emergency situations and serve as liaison with law enforcement.

Skills

Management

Communication

Customer Focus

Education

High School Diploma

Tools

Microsoft Applications

Job description

Director of Safety & Security - Conrad Los Angeles

Job Number : HOT0ATCB

Work Locations

Be a part of the newest luxury hotel in downtown LA! As part of the highly anticipated billion-dollar project, this is the 7th Conrad Hotel in California.

Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets.

The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall, with two towers, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.

Take a

In this role as the Director of Safety & Security, you will direct and oversee the implementation of all safety and security programs to provide protection and a sense of well-being to all guests and team members.

The ideal candidate will have three (3) years of management experience in security; hotel and luxury experience is preferred. A minimum of five (5) years in security-related roles is required. A high school diploma or equivalent, working knowledge of Windows-based programs, and proficiency in Microsoft applications are essential. Ability to maintain a valid security guard license and first aid training is required. The role requires the ability to work a full shift (8 hours) walking and standing, with or without reasonable accommodations, and a flexible schedule including nights, weekends, and holidays.

What will I be doing?

• Direct and administer all Safety and Security operations and functions, including preserving safety and security, promoting safe work practices, OSHA compliance, safety programs, systems management, lost and found, budgeting, and department management.
• Patrol the interior and perimeter of the hotel and property to identify safety and security risks.
• Lead investigations of accidents, thefts, property loss, and unlawful activities.
• Respond to emergency situations such as safety hazards, fires, medical emergencies, and threats to life or property.
• Serve as the primary liaison with law enforcement agencies.
• Oversee the preparation and accuracy of reports and documentation.
• Respond to guest inquiries and resolve issues promptly and courteously.
• Monitor and develop team member performance, including supervision, training, counseling, and recognition.
• Recruit, interview, and train security personnel.
• Coordinate training in fire safety, CPR, and other corporate programs.
• Manage departmental schedules, payroll, and financial forecasts.
• Conduct security department meetings and participate in hotel operations as required.

Supportive Functions

This role may require participating in the Manager on Duty program, liaising with law enforcement, coordinating guest and employee security escorts, reviewing departmental guidelines, maintaining equipment and uniforms, and obtaining certification as a CPR Instructor.

What are we looking for?

Hilton, founded in 1919, is a leader in hospitality, committed to innovation, quality, and success. We seek candidates who demonstrate our core values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline. Key attributes include Quality, Productivity, and Customer Focus.

What will it be like to work for Hilton?

Hilton offers a comprehensive benefits package, including pay access via DailyPay, medical coverage, mental health resources, paid time off, travel discounts, parental leave, 401(k) matching, stock purchase programs, educational opportunities, career development, and employee recognition programs. We support a diverse and inclusive environment and are committed to equal employment opportunity and the Fair Chance Initiative for Hiring Ordinance.

Schedule

Full-time

Brand: Conrad Hotels & Resorts

Department: Security and Loss Prevention