Director of Risk, Insurance & Claims

King Ocean Inc.; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive executive compensation package

Opportunity for long-term stability

Direct access to ownership

Job summary

King Ocean Inc. is seeking a Director of Risk, Insurance & Claims in Miami, FL. This executive position will oversee the processing of cargo claims and risk mitigation strategies within the maritime shipping sector.

The ideal candidate will have over 10 years of relevant experience, with strong knowledge of maritime law and insurance practices, leading a dynamic team in a growth-oriented company offering competitive compensation.

Qualifications

• 10+ years of experience in claims and risk management, including 5 years in senior leadership.
• Proven expertise in handling maritime cargo claims.
• Excellent negotiation and problem-solving skills.

Responsibilities

• Manage processing of all cargo claims including damage and loss.
• Oversee claims related to vessels and operational incidents.
• Develop risk management strategies to mitigate risks.

Skills

Claims management

Risk management

Insurance negotiation

Maritime law knowledge

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Risk Management, Insurance, Law, or related

Advanced degree or professional certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Risk, Insurance & Claims

Full-Time Sweetwater, FL, US

30+ days ago Requisition ID: 1406

Director, Risk Management, Insurance and Claims

Location: Miami, FL (On-site)

Company Overview

We are a leading container shipping company based in Miami, Florida, specializing in ocean transportation services across the Caribbean, Central America, South America, and the Bahamas. With dedicated terminals at Port Everglades and a commitment to reliable, efficient cargo delivery, we serve a diverse range of clients in international trade. Our operations include full container load (FCL), less than container load (LCL), refrigerated cargo, warehousing, and comprehensive logistics solutions.

Job Summary

We are seeking an experienced Director, Risk Management, Insurance and Claims to lead our claims processing and risk mitigation efforts. This executive-level role will oversee all aspects of cargo and ship claims, insurance programs, and legal coordination to minimize financial exposure and ensure operational resilience. The ideal candidate brings deep expertise in maritime insurance, claims handling, and risk management within the shipping industry.

Key Responsibilities

• Manage the end-to-end processing of all cargo claims, including damage, loss, delay, and related disputes.
• Oversee claims related to vessels, ships, and operational incidents.
• Direct the company's comprehensive insurance portfolio.
• Negotiate with insurers, brokers, and underwriters to secure optimal coverage.
• Develop and implement risk management strategies to identify, assess, and mitigate operational, financial, and legal risks.
• Collaborate closely with external attorneys on litigation, arbitration, and all legal cases arising from claims or incidents.
• Lead investigations into claims and incidents, ensuring compliance with international maritime regulations (e.g., Hague-Visby Rules, U.S. COGSA).
• Prepare reports for executive leadership on claims trends, risk exposure, and financial impacts.
• Build and lead a high-performing claims and risk team, fostering a culture of excellence.

Qualifications

• Bachelor's degree in Risk Management, Insurance, Law, Maritime Studies, Business Administration, or a related field; advanced degree (e.g., JD, MBA) or professional certifications (e.g., ARM, CPCU, Chartered Insurance Institute) highly preferred.
• 10+ years of progressive experience in claims and risk management, with at least 5 years in a senior leadership role within the maritime, shipping, or logistics industry.
• Proven expertise in handling cargo claims.
• Demonstrated experience managing a broad operational insurance portfolio, including P&I Clubs, Hull & Machinery (H&M), Protection & Indemnity (P&I), Marine Cargo Insurance, Warehouse Legal Liability / Warehouseman's Liability, Commercial Auto / Fleet Insurance, Container / Equipment Insurance, Terminal Operators Liability, General Liability (with Marine Extensions), Bailee Liability, Errors & Omissions (E&O), Professional Liability, Cyber Liability, and Crime & Fidelity.
• Strong knowledge of maritime law, international conventions, and U.S. regulations relevant to ocean shipping.
• Experience working with P&I clubs, marine insurers, and legal counsel on complex claims and disputes.
• Excellent negotiation, analytical, and problem-solving skills.
• Demonstrated ability to manage insurance renewals and reduce overall risk exposure.
• Exceptional communication skills, with the ability to present to executive teams and external stakeholders.

What We Offer

• Competitive executive compensation package, including base salary and benefits.
• Opportunity to play a pivotal role in a dynamic, growth-oriented shipping company.
• Long-term stability and direct access to ownership in a privately held organization.

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