Director of Revenue Cycle Management

Acadia Healthcare; North Port (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Life insurance

Disability insurance (Short and Long)

401(k) with company match

FSA and HSA

Employee Assistance Program

Tuition Reimbursement Program

Growth Opportunities

Paid time off

8 Paid annual holidays

Job summary

North Port Behavioral Health is seeking an experienced Director of Business Office/Director of Revenue Cycle Management to lead all business office operations, including billing, collections, and revenue cycle functions. The role requires strategic oversight, staff leadership, and strong collaboration with the CFO and leadership team.

The ideal candidate has five or more years in healthcare, preferably in a standalone behavioral health facility, with supervisory experience and advanced Excel

Qualifications

• Five or more years of healthcare experience, primarily in a standalone facility setting.
• Three or more years’ supervisory experience required.
• Bachelor’s degree in Business Administration or related field preferred.
• Strong revenue cycle technical skills required.
• Advanced Excel skills, including VLOOKUP, Pivot Tables, data analysis.

Responsibilities

• Monitor and report on cash collections, days outstanding, unbilled, denials, and other metrics in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in the patient accounting system.
• Communicate with third-party insurers to resolve issues that affect cash flow and patient satisfaction.
• Provide staff management including hiring, development, training, performance management and communication.
• Coordinate with leadership to ensure third‑party compliance guidelines are met.

Skills

Leadership

Revenue cycle

Excel advanced

Staff management

Communication

Education

Bachelor’s degree in Business Administration or related field

High school diploma or equivalent

Tools

Excel (Advanced)

Job description

Overview

Purpose Statement:

North Port Behavioral Health is seeking an experienced Director of Business Office/ Director of Revenue Cycle Management to lead and oversee all business office operations, including financial counseling, billing, collections, and revenue cycle functions.The ideal candidate will have strong leadership, organizational, and financial management skills, along with at least five years of healthcare experience, preferably in a standalone facility. This full‑time, benefits‑eligible role is responsible for ensuring operational efficiency, regulatory compliance, exceptional customer service, and the overall financial success of the organization.

BENEFITS:

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off
• 8 Paid annual holidays

Responsibilities

ESSENTIAL FUNCTIONS:

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third‑party compliance guidelines are met.

• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

• Manage and direct subordinate staff to identify goals and objectives.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor’s degree in Business Administration or related field preferred.
• Five or more years of healthcare experience, primarily in a standalone facility setting. Preferably in behavioral health.
• Three or more years’ supervisory experience required.

• Strong revenue cycle technical skills required.
• Advanced Excel skills required, including VLOOKUP, Pivot Tables, data analysis, and basic formulas.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state’s background screening requirements.

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

https://info.flclearinghouse.com/education-awareness

Applicants are encouraged to review these requirements before applying.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.