Director of Retail Operations

Alamo Fireworks, Inc.; San Antonio (TX); On-site; USD 85,000 - 132,000; Full time

Job summary

Alamo Fireworks, Inc. is seeking a Director of Retail Operations to lead staffing and operations across our Texas retail network, driving revenue and seasonal success.

You will collaborate with the COO and leadership team to implement our proven retail model with a focus on execution, team development, and operational excellence. You are a strategic, hands-on leader who thrives in fast-paced, multi-site environments, coaches high-performing teams, and relentlessly pursues growth while

Qualifications

• Progressive retail leadership experience with multi-site responsibility.
• 2+ years in a multi-site environment.
• Proven track record of exceeding targets and growth.
• Hands-on leadership in fast-paced seasonal retail.
• Strong communication, coaching, and leadership skills.
• High integrity and dedication to organizational success.

Responsibilities

• Lead, mentor, and develop Sales and Operator Recruiting teams.
• Oversee day-to-day retail operations across multiple locations to ensure consistent execution, compliance, and outstanding customer experience.
• Coach and support the Sales Team and the field leaders to deliver operational excellence during sales seasons.
• Develop and manage the annual department goals, budget, and expenses.
• Establish clear performance metrics across sales, marketing, operations, and recruiting functions.
• Develop and implement comprehensive sales and merchandising strategies aligned with company objectives.
• Build a culture of accountability, operational excellence, and continuous improvement.
• Identify and capitalize on growth opportunities across existing and new retail markets.

Skills

Retail leadership

People management

Strategic planning

Communication

Coaching

Budgeting

Job description

The Opportunity:

As Director of Retail Operations, you will be responsible for the staffing and operation of our network of retail locations with the goal of exceeding the company’s revenue goals season after season. You will work closely with the Chief Operating Officer and a seasoned leadership team, quickly adapting to our proven business model while bringing your expertise in retail execution, team development, and operational excellence. We seek a results-driven retail operations leader who can maintain and build upon our record-setting success.

Who You Are:

You are a proactive, assertive take charge person who has the ability to think ahead and likes to move forward to achieve goals. You want to work at a company that offers independence, freedom and change. You get things done through great processes and people working for you.

Who We Are:

Alamo Fireworks is a leading consumer-grade fireworks retailer in Texas, committed to expanding our market share and becoming the preferred vendor statewide. We operate with core values of determination, grit, and integrity, continuously striving to improve operations and seize new opportunities for growth each season.

What You’ll Do:

• Lead, mentor, and develop high-performing Sales and Operator Recruiting teams.
• Oversee day-to-day retail operations across multiple locations to ensure consistent execution, compliance, and outstanding customer experience.
• Coach and support the Sales Team and the field leaders to deliver operational excellence during sales seasons.
• Develop and manage the annual department goals, budget, and expenses.
• Establish clear performance metrics across sales, marketing, operations, and recruiting functions.
• Develop and implement comprehensive sales and merchandising strategies aligned with company objectives.
• Build a culture of accountability, operational excellence, and continuous improvement.
• Identify and capitalize on growth opportunities across existing and new retail markets.

Must-haves in a Candidate:

• Smart, hungry and gritty.
• Progressive retail leadership experience, ideally with 2+ years in a multi-site environment.
• Extensive experience leading and motivating retail teams across multiple sites.
• Proven success in exceeding performance targets and driving sustainable growth.
• Hands-on leadership in fast-paced or seasonal retail environments.
• Strategic thinker with strong tactical execution capabilities.
• Exceptional communication, coaching, and leadership skills.
• High level of integrity, work ethics, and dedication to organizational success.

Nice to Have in a Candidate:

• District Manager or multi-site retail leadership experience seeking to step into a Director role.
• 5+ years of progressive retail experience.

Details:

• Reports to our Headquarters at 7760 Hwy 87 E, San Antonio, TX 78263.
• Some seasonal travel to retail locations is required.
• Compensation: $85,000 – $132,000 annually, with performance incentive structure.