Director of Restaurant Technology

Firebirds Wood Fired Grill; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic technology leader to oversee operations and systems management. This exciting role involves managing the deployment and optimization of key restaurant technologies, ensuring data security, and leading innovative projects from conception to implementation. With a focus on vendor management and troubleshooting, you will play a crucial part in enhancing operational efficiency and staying ahead of industry trends. If you have a passion for technology and a proven track record in the restaurant industry, this is an opportunity to make a significant impact.

Qualifications

• 7-10 years in technology leadership within the restaurant industry.
• Strong project management skills with successful technology implementations.

Responsibilities

• Oversee project and operational activities to ensure efficiency.
• Manage technology vendor relationships for optimal performance.

Skills

Technology Leadership

Project Management

Data Security

Troubleshooting

Vendor Management

Tools

NCRAloha POS

HotSchedules

OpenTable

Olo

Elo

FreedomPay

Paytronix

DataCentral

ServiceNow

RingCentral

Job description

Location:
8700 Red Oak Blvd
Suite J
Charlotte, NC 28217, USA

Responsibilities:

• Operations Management: Oversee, manage, and prioritize project and operational activities.
• System Management: Oversee the deployment, maintenance, and optimization of NCRAloha POS, HotSchedules, OpenTable, and Olo systems.
• Vendor Management: Manage relationships with technology vendors and service providers to ensure optimal performance and support.
• Project Management: Lead technology projects from conception through implementation, ensuring timely delivery and within budget.
• Data Security: Ensure all systems are secure and compliant with industry standards and regulations.
• Troubleshooting: Provide high-level support for complex technical issues, ensuring minimal disruption to restaurant operations.
• Innovation: Stay abreast of industry trends and emerging technologies to keep the company at the forefront of restaurant technology.

Qualifications:

• Experience: Minimum of 7-10 years in a technology leadership role within the restaurant industry.
• Technical Skills: Extensive experience with NCRAloha POS, HotSchedules, OpenTable, and Olo.
• Additional Experience: Experience with Elo, FreedomPay, Paytronix, DataCentral, ServiceNow, and RingCentral is a plus.
• Project Management: Strong project management skills with a track record of successful technology implementations and service desk management.