Director of Residential Services

communityoptions; Pittsburgh (Allegheny County); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Competitive Insurance Benefits

Paid Holidays—Birthday Holiday

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Career growth opportunities

University partnerships for tuition reduction

Job summary

Community Options, Inc. is looking for a Director of Residential IDD Services located in East Allegheny, PA. This key role involves leading a team to support individuals with intellectual and developmental disabilities while ensuring high-quality program maintenance.

The ideal candidate will possess a Bachelor’s Degree and two years of experience in the field. Community Options offers competitive benefits including medical insurance, paid holidays, and generous PTO, fostering an environment for career growth.

Qualifications

• Bachelor’s Degree required with two years’ full-time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Team oriented with demonstrated leadership experience.

Responsibilities

• Lead and train a team to support programmatic initiatives.
• Manage team performance through effective communication and training.
• Develop and update Individual Support Plans with an interdisciplinary team.

Skills

Leadership

Problem solving

Communication

Teamwork

Education

Bachelor’s Degree

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.
We are currently seeking an experienced Director of Residential IDD Services in East Allegheny, PA. The Director of Residential Services maintains a high‑quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day‑to‑day operations and challenges to achieve programmatic goals. Starting pay is $65,000 per year.

Responsibilities

• Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Manage staff schedules and ensure shifts are adequately staffed.
• Develop and update Individual Support Plans (ISP)/Person‑Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments.
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor the health and medical needs of individuals and immediately report any concerns.
• Manage relationships with the families and guardians of the individuals in our care.
• May conduct programmatic investigations.
• May be required to be on‑call in cooperation with other management staff.
• Additional tasks and responsibilities may be assigned.
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation.

Minimum Requirements

• Bachelor’s Degree required with two years’ full‑time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Team oriented with demonstrated leadership experience.
• Experience with problem solving against multiple priorities.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing.

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V