Director of Resident Care

HarborChase of Naperville; Naperville (IL); On-site; USD 80,000 - 105,000; Full time

Job summary

HarborChase of Naperville is seeking an RN/LPN/LVN-licensed nurse supervisor to oversee resident care delivery. You will supervise licensed and nonlicensed staff, monitor performance, and ensure compliance with regulations and company standards.

Responsibilities include supervising nursing schedules, medication management support, and coordination with families and physicians. This role emphasizes quality proactive care and strong leadership in a senior living environment.

Qualifications

• Current nursing (RN/LPN/LVN) licensure issued by appropriate state licensing agency, if required in the state of hire.
• Associate Degree in health care related field.
• Current ECC and/or CORE Training certification as required.
• Strong leadership skills and experience in supervising and management.
• One to two years related experience and/or training or equivalent combination of education and experience.
• Experience using Microsoft Office and Outlook software.
• Basic typing skills required.
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts.
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Able to manage revenue and expense budget.
• Basic CPR/first aid training.
• Knowledge of current Federal and State laws pertaining to assisted living and/or memory care communities.
• Able to make independent decisions.
• Must possess a passion to work with and around senior citizens.

Responsibilities

• Supervise delivery of resident care provided by licensed and nonlicensed nursing personnel.
• Monitor compliance with federal, state, and local regulations and company care standards.
• Ensure time cards and weekly hours reports are completed.
• Prepare nursing schedules for proper coverage and budget alignment.
• Assign weekly blood pressure and weight checks to shifts.
• Monitor medication administration and audit medication sheets.
• Assist Medication Technicians in medication management and records.
• Ensure medications are stored properly and closets/rooms are organized.
• Observe residents health status and report significant changes promptly.
• Review capabilities of residents who self-administer medications.
• Conduct pre-admission screenings and maintain required documentation.
• Perform ongoing assessments of resident needs and coordinate with nursing staff.
• Communicate with families about residents' needs and health events.
• Assist in service plan reviews with care team and families.
• Explain procedures to residents and gain cooperation.
• Observe residents and notify appropriate professionals of reactions or incidents.
• Respond to emergency calls for residents.
• Conduct daily and monthly safety and infection control checks.
• Coordinate monthly staff schedules and replacements.
• Ensure in-house medical services are scheduled and followed up.

Skills

Nursing licensure

Leadership

Communication

Budget management

CPR/First aid

Microsoft Office

Typing

Decision making

Education

Associate degree in health care

Tools

Microsoft Office

Outlook

Job description

Description:

Position Summary:

Supervise delivery of resident care provided by licensed and nonlicensed nursing personnel while maintaining, or exceeding HRA standards. Provide direct supervision of resident care staff including monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and providing training and education.

Essential Functions:

• Ensures delivery of nursing services to residents according to professionally recognized using practices.
• Monitors nursing care for compliance with federal, state, and local regulations and company care performance standards
• Ensures that all associate hours on time cards and weekly hours report
• Completes nursing schedules for proper coverage to meet resident needs and according to budget guidelines
• Assigns weekly blood pressure and weights to rotating shifts
• Monitors staff in administration of medication, to include frequent audits of medication sheets
• Assists the Medication Technicians in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in policies and procedures manual
• Ensures that medications are properly stored, medication carts / cupboards are cleaned and medication room is organized according to standards
• Observes residents health status. Takes actions to address concerns within scope of practice and reports all significant changes, reactions to medications and treatment or significant incidents to nurse and/or attending physician immediately
• Regularly reviews capabilities or resident who self-administers medications
• Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates ever six (6) months or as needed. Ensures that all required documentation, including service plans and nursing assessments is completed
• Performs ongoing assessments of resident physical and psychosocial needs and coordinates with nurse to assure quality proactive care
• Communicates to families regarding resident’s personal needs and achievements. Reminds families or need for scheduled physician, dental, or eye care appointments
• Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families
• Explains procedures and treatments to residents to gain cooperation and understanding
• Observes residents, records significant reactions, and notifies resident director, physician, and pharmacist of resident’s condition and reaction to drugs, treatments, and significant incidents
• Responds promptly to all emergency calls from residents, including residents residing in independent section of residence
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the resident director for resident health and safety purposes
• Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities
• Ensures that in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
• Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately
• Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by residence director
• Shares on-call duties as required
• Participates in community functions including family socials and open houses
• Communicates with community professionals
• Ensure appropriate handling of on-the-job injuries as reported by associates
• Attends required community meetings and completes required reports in a neat and timely manner.
• The ability to work in a safe and alert manner
• The ability to take ownership for associate’s safety and the safety of the residents
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently.

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership
• Encourages teamwork and promotes company philosophy
• Attends required community meetings and participates Life Enrichment activities when able
• Completes all required courses in adherence with HRA University
• Is prompt and able to perform the required duties of the position on a regular, predictable basis
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
• Becomes familiar and understands the steps for fire evacuation
• All associates are responsible for maintaining a safe and secure environment for all community residents

Requirements

Qualifications/Skills/Educational Requirements:

• Current nursing (RN/LPN/LVN) licensure issued by appropriate state licensing agency, if required in the state of hire
• Associates Degree in health care related field
• Current ECC and/or CORE Training certification as required
• Strong leadership skills and experience in supervising and management
• One to two years related experience and/or training or equivalent combination of education and experience
• Experience using Microsoft Office and Outlook software.
• Basic typing skills required
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Able to manage revenue and expense budget
• Basic CPR/first aid training
• Knowledge of current Federal and State laws pertaining to assisted living and/or memory care communities
• Able to make independent decisions
• Must possess a passion to work with and around senior citizens

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com