Director of Resident Care

HarborChase; Naperville (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

HarborChase is seeking a Nurse Supervisor to oversee the delivery of licensed and non-licensed nursing staff, ensuring care aligns with HRA standards. You will coach, evaluate performance, and educate associates while coordinating with nurses and physicians to maintain high-quality resident care.

The role requires strong leadership, knowledge of healthcare regulations, and the ability to manage staffing, scheduling, and budgets.

Qualifications

• RN/LPN/LVN license issued by state licensing agency
• Associate degree in health care field
• ECC and/or CORE Training certification as required
• Strong leadership skills and supervisory experience
• 1–2 years related experience or training
• Experience using Microsoft Office and Outlook software
• Basic typing skills
• Effective communication with all levels of management, associates, residents, families and others
• Ability to manage revenue and expense budget
• Basic CPR/First Aid training
• Knowledge of federal/state laws for assisted living/memory care
• Ability to make independent decisions
• Passion to work with senior citizens

Responsibilities

• Supervise delivery of resident care by licensed and non-licensed staff
• Monitor staff performance and conduct evaluations
• Ensure nursing services are delivered per standards
• Maintain on-time hours reporting and scheduling
• Coordinate medication administration and audits
• Assist Medication Technicians with medication management
• Ensure proper medication storage and room organization
• Report significant changes to nurse/physician immediately
• Coordinate resident care plans and family communications
• Assist in safety and infection control checks
• Schedule and coordinate staff coverage
• Ensure in-house medical services are arranged
• Participate in quality improvement activities
• Support on-call duties and resident events
• Maintain resident records and reports
• Adhere to safety requirements and Safe Return procedures

Skills

Leadership

Communication

Budget management

Staff supervision

Education

Associate degree in health care

ECC/CORE Training

Tools

Microsoft Office

Outlook

Job description

Description:

Position Summary:

Supervise delivery of resident care provided by licensed and nonlicensed nursing personnel while maintaining, or exceeding HRA standards. Provide direct supervision of resident care staff including monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and providing training and education.

Essential Functions:

• Ensures delivery of nursing services to residents according to professionally recognized using practices.
• Monitors nursing care for compliance with federal, state, and local regulations and company care performance standards
• Ensures that all associate hours on time cards and weekly hours report
• Completes nursing schedules for proper coverage to meet resident needs and according to budget guidelines
• Assigns weekly blood pressure and weights to rotating shifts
• Monitors staff in administration of medication, to include frequent audits of medication sheets
• Assists the Medication Technicians in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in policies and procedures manual
• Ensures that medications are properly stored, medication carts / cupboards are cleaned and medication room is organized according to standards
• Observes residents health status. Takes actions to address concerns within scope of practice and reports all significant changes, reactions to medications and treatment or significant incidents to nurse and/or attending physician immediately
• Regularly reviews capabilities or resident who self-administers medications
• Conducts pre-admission screening of prospective new residents when assigned by supervisor and updates ever six (6) months or as needed. Ensures that all required documentation, including service plans and nursing assessments is completed
• Performs ongoing assessments of resident physical and psychosocial needs and coordinates with nurse to assure quality proactive care
• Communicates to families regarding resident’s personal needs and achievements. Reminds families or need for scheduled physician, dental, or eye care appointments
• Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families
• Explains procedures and treatments to residents to gain cooperation and understanding
• Observes residents, records significant reactions, and notifies resident director, physician, and pharmacist of resident’s condition and reaction to drugs, treatments, and significant incidents
• Responds promptly to all emergency calls from residents, including residents residing in independent section of residence
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the resident director for resident health and safety purposes
• Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities
• Ensures that in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
• Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately
• Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by residence director
• Shares on-call duties as required
• Participates in community functions including family socials and open houses
• Communicates with community professionals
• Ensure appropriate handling of on-the-job injuries as reported by associates
• Attends required community meetings and completes required reports in a neat and timely manner.
• The ability to work in a safe and alert manner
• The ability to take ownership for associate’s safety and the safety of the residents
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently.

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership
• Encourages teamwork and promotes company philosophy
• Attends required community meetings and participates Life Enrichment activities when able
• Completes all required courses in adherence with HRA University
• Is prompt and able to perform the required duties of the position on a regular, predictable basis
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
• Becomes familiar and understands the steps for fire evacuation
• All associates are responsible for maintaining a safe and secure environment for all community residents

Requirements

Qualifications/Skills/Educational Requirements:

• Current nursing (RN/LPN/LVN) licensure issued by appropriate state licensing agency, if required in the state of hire
• Associates Degree in health care related field
• Current ECC and/or CORE Training certification as required
• Strong leadership skills and experience in supervising and management
• One to two years related experience and/or training or equivalent combination of education and experience
• Experience using Microsoft Office and Outlook software.
• Basic typing skills required
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Able to manage revenue and expense budget
• Basic CPR/first aid training
• Knowledge of current Federal and State laws pertaining to assisted living and/or memory care communities
• Able to make independent decisions
• Must possess a passion to work with and around senior citizens

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com