Director of Quality Systems

Stratasys Ltd; Minnetonka (MN); On-site; USD 135,000 - 157,000; Full time

Benefits offered by this job

Total Rewards program

Job summary

Stratasys, a leader in additive manufacturing, seeks a Quality Systems Director to elevate our SDM manufacturing to best-in-class standards. You will standardize processes, align inspection methods with customer requirements, and drive cost-conscious quality across the entire flow.

The role emphasizes educating internal and external customers, maintaining ISO 9001 and AS9100, leading audits, and delivering measurable quality improvements while supporting a dynamic production environment.

Qualifications

• Must be Export Control Compliant (ITAR)
• Minimum ten years combined experience in quality control, management, and manufacturing operations
• In depth knowledge of quality control for manufacturing, ISO 9001 & AS9100 quality systems, and statistical process control

Responsibilities

• Oversee quality assurance operations for all manufacturing departments and sites.
• Maintain quality goals and KPI progress, informing senior management of trends and concerns.
• Manage 3rd party registrar audits and ensure timely corrective actions and training.
• Audit internal processes to ensure QMS adherence across SDM sites.
• Enforce quality standards relating to customer requirements, product quality, and on-time delivery.
• Support ISO 9001 and AS9100 implementation and maintenance.
• Lead corrective action processes and maintain MRB status.

Skills

Export compliance

Quality management

ISO 9001/AS9100

Statistical process control

Job description

The Quality Systems Director will be responsible to oversee and move Stratasys Director Manufacturing to Best in Class, with an emphasis on standardizing processes and align inspection methods to meet customer requirements without sacrificing efficiency. Includes educating internal and external customers to understand and set appropriate requirements for additive manufacturing products. This position requires a balance of controlling costs and developing creative ways to ingrain quality throughout the entire process flow.

Essential Duties and Responsibilities

Quality Assurance and Compliance

• Manage quality assurance operations relative to all manufacturing departments & sites.
• Ensures Quality Goals are maintained, and the team progress on achieving their Quality KPI’s is evident. Keep Senior Management aware of any significant quality trends or concerns.
• Oversee 3rd party registrar audits for all manufacturing sites. Ensure audit findings are responded to promptly & corrective action is effective. Train responsible employees for corrective action techniques, root cause processes, etc.
• Oversee internal audits & audit schedule for all SDM sites verifying the Quality Management System (QMS) is first and foremost followed.
• Enforce company quality standards with special regard to: customer requirements, customer satisfaction; product accuracy and appearance; and on time deliveries.
• Assist manufacturing departments in implementing and maintaining quality systems such as ISO 9001 & AS9100.
• Audit and recommend course correction for receiving/inspection in relation to the QMS.
• Maintain MRB and report status to department Company Managers.
• Fulfill the role of Management Representative ensuring quality management processes are established, maintained, and reported to top management, promoting customer requirements awareness, and having direct access to resolve quality matters.

Team Leadership and Development

• Manage department employees with special regard to fairness, effective use and development, motivation, enforcement of company policies, discipline, attendance, accident or injury prevention, and turnover.
• Responsible for Corrective Action Monthly Meetings with Dept. Managers to mitigate problems and create a culture of continuous improvement.
• Project and respond to staffing requirements, with an emphasis on migrating toward an audit approach to inspection focused on inspection during manufacturing by operations.

Customer and Supplier Interaction

• Interact with customers during visits (internal or external) to promote SDM devotion to our QMS and meeting/managing their expectations.
• Work with Purchasing staff to ensure flow down of customer requirements, develop system to rating track supplier performance and facilitate corrective action process.
• Manage supplier approvals and performance tracking

Performance Monitoring and Reporting

• Create reports for company quality measurable(s) and drill down by department and cause to bring about corrective action.
• Manage company’s test and inspection resources.
• Control department costs by optimizing productivity, process improvements, and automation.
• Work with and assist other departments to help achieve company business goals.
• Participate and influence ASTM standards for additive relating to Quality and Inspection standards

Basic Qualifications

• Must be Export Control Compliant (ITAR)
• Minimum ten years combined experience in quality control, management, and manufacturing operations.
• In depth knowledge of quality control for manufacturing, ISO 9001 & AS9100 quality systems, and statistical process control.

Preferred Qualifications

• Experience in scaling quality systems and processes with a minimum of increased staffing
• Superior understanding of SDM products and services and the rapid prototyping industry.
• Ability to influence others, specifically as it relates to company management and external efforts to overall quality expectations for Additive Manufacturing at the national level

We believe our people are the heart of our success. That’s why we’ve designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you’ll gain access to benefits and perks that will support you and your family both inside and outside of work.

For this position, the typical annual starting base salary is $135,000-$157,000 which does not include variable incentive pay. This range represents a good faith estimate for this position. Your individual base pay will depend on your skills, qualifications, geographical location, and/or experiences.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here