Director of Quality Improvement & Compliance

Appalachian Agency For Senior Citizens, Inc.; Cedar Bluff (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

Appalachian Agency For Senior Citizens, Inc. seeks a Quality and Compliance Director to coordinate quality improvement activities and monitor care quality for PACE participants. The role ensures regulatory compliance, develops improvement plans, and communicates QA results to staff and leadership.

The position leads data-driven quality initiatives, partners with CMS and DMAS, and oversees infection control and compliance training to maintain program excellence.

Qualifications

• Education equivalent to at least an Associate’s Degree in nursing or related field; Bachelor’s in health field preferred.
• Experience applying quality assurance principles and QA programs.
• Clinical experience across diverse healthcare settings.
• Proficiency in Excel and PowerPoint.

Responsibilities

• Coordinate and implement quality improvement activities across the program.
• Monitor service quality and care issues for PACE participants.
• Develop action plans to address performance issues.
• Communicate QA activities and outcomes to staff.
• Ensure compliance with federal and state regulations to maintain program excellence.
• Oversee QA, risk management, and policy updates.
• Prepare and submit CMS/NPA/DMAS reports as needed.
• Lead quarterly compliance meetings and maintain minutes.

Skills

Quality assurance

Objective setting

Problem solving

Critical thinking

Attention to detail

Effective communication

Staff briefing

Data/word processing

Education

Associate’s Degree in nursing or related field

Bachelor’s degree in health-related field

Tools

Excel

PowerPoint

Job description

Appalachian Agency For Senior Citizens, Inc. seeks a Quality and Compliance Director to coordinate quality improvement activities and monitor care quality for PACE participants. The role ensures regulatory compliance, develops improvement plans, and communicates QA results to staff and leadership.

The position leads data-driven quality initiatives, partners with CMS and DMAS, and oversees infection control and compliance training to maintain program excellence.