Director of Quality Improvement - 35 hours per week, home based in the North West - Driver essential

Alternative Futures Group; Osage City (KS); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading organization in quality improvement is seeking a Director to enhance compliance and service delivery in adult health and social care. This role involves strategic leadership, quality assurance, and co-production efforts to ensure high standards and positive outcomes. The ideal candidate will have extensive experience in senior leadership roles, a commitment to public service, and a passion for improving user experiences. Flexible working options and a car allowance are offered.

Benefits

Flexible working options

Car allowance (£7,840 - £9,800)

Qualifications

• 5+ years senior leadership in adult health or social care.
• Experience in quality assurance development and strategic risk management.

Responsibilities

• Lead integrated quality assurance activities and manage the Quality Team.
• Implement formal Quality Improvement methodologies organization-wide.
• Develop strategies for co-production involving stakeholders.

Skills

Problem-solving

Resilience

Decision-making

Analytical skills

Communication

IT literacy

Stakeholder influence

Legislative understanding

Policy awareness

Education

Relevant professional qualification

Job description

Director of Quality Improvement - 35 hours per week, home based in the North West - Driver essential

Join to apply for the Director of Quality Improvement - 35 hours per week, home based in the North West - Driver essential role at Alternative Futures Group

Job Purpose

Alternative Futures Group aims to be a sector leader in quality, value, and personal outcomes over the next 3 years. The Director of Quality Improvement will lead the development of strategies, policies, processes, and procedures to achieve:

• A person-centred, strengths-based, & outcome-focused support model promoting active citizenship, health, and well-being.
• CQC ratings of Good or Outstanding across all services and domains.
• A culture of continuous improvement, co-production, and innovation.

About The Role

Division / Function: Corporate (Quality)
Reports To: Chief Quality Officer
Responsible For: Quality Improvement Manager, Investigations and Compliance Manager

Principal Accountabilities

Quality Assurance

• Lead integrated quality assurance activities to maintain and improve compliance and evidence-based practice.
• Prepare the organisation for CQC’s new assessment framework to enhance ratings.
• Oversee audit and inspection activities, ensuring high standards of service delivery.
• Manage the Quality Team effectively, developing strategies and resources.
• Improve assurance approaches to optimise performance and outcomes.
• Collaborate with operational directors to enhance assurance and quality design.

Quality Improvement

• Implement formal Quality Improvement methodologies organization-wide.
• Lead major reviews and investigations, promoting learning and sharing best practices.
• Develop intelligence systems for early concern detection and learning.
• Build partnerships across the sector for benchmarking and sharing practices.
• Engage with external stakeholders to communicate objectives and findings.
• Foster a transparent, improvement-oriented learning culture.

Co-production

• Develop strategies to involve people supported, staff, and stakeholders in co-producing services.
• Promote a culture of involvement, transparency, and respect for lived experience.
• Create structures and training to sustain co-production efforts.
• Adopt a strengths-based approach valuing talents and ideas.

General

• Support the implementation of digital care management systems.
• Assist in developing annual quality and safety strategies.
• Provide expert advice to the Executive and Board on quality matters.
• Contribute to strategic planning and decision-making.
• Ensure data integrity for compliance and decision-making.
• Manage the Quality Team’s operations and budget.
• Support regulatory compliance and produce annual reports on safeguarding and health & safety.
• Analyze risks and lead the team with compassionate leadership.
• Conduct supervision, appraisals, and handle disciplinary matters.
• Chair the Quality & Safety Committee and report to ERAM and Trustees.

Person Specification

Skills & Knowledge: Problem-solving, resilience, decision-making, analytical skills, communication, IT literacy, stakeholder influence, legislative understanding, policy awareness.

Experience: 5+ years senior leadership in adult health or social care, quality assurance development, user experience improvement, strategic risk management, statutory reporting, team management, change management, working with executives and boards, project management.

Qualifications & Training: Relevant professional qualification, registration with a professional body, CPD evidence.

Values and Attitudes

• Commitment to public service and the values of AFG.
• Desire to develop self and others.
• Passion for positive impact.
• Understanding of co-production and involving lived experience.

We offer flexible working options, a car allowance (£7,840 - £9,800), and support your work-life balance. The role is Band IV.