Director of Quality Evolution

Wesley Enhanced Living; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, & Life Insurance

401(k) plans with generous match

Other premium benefits

Job summary

Wesley Enhanced Living in Philadelphia seeks a Director of Quality Evolution to lead transformative quality initiatives in aging services. You will articulate what quality means, define measurable outcomes, and align stakeholders around a shared vision for resident care and service excellence.

This role demands imaginative, analytical leadership, collaboration across disciplines, and a strong track record influencing senior teams to implement innovative quality programs that improve resident

Qualifications

• Bachelor’s degree in a related field required; Master’s preferred.
• Experience in quality strategy and measurement within aging services or healthcare.
• Ability to influence stakeholders and drive cross-functional change.

Responsibilities

• Define and lead Quality Evolution programs to exceed resident and stakeholder expectations.
• Measure outcomes, link quality efforts to measurable results, and report on progress.
• Build consensus and drive adoption of quality initiatives across interdisciplinary teams.
• Lead the paradigm shift in how quality is defined and implemented in senior living.

Skills

Quality management

Stakeholder collaboration

Analytical thinking

Interdisciplinary teamwork

Change leadership

Patient-centered care

Education

Bachelor's degree

Master's degree

Job description

Overview

Join the #1 Senior Living company to work for in our area! Wesley Enhanced Living is ranked by our employees as the top PA-based aging services company on the Fortune Best Workplaces in Aging Services list and we have been certified as a Great Place to Work year after year!

Role Summary

Our Director of Quality Evolution is responsible for making a compelling difference in the lives of our residents through providing excellence and innovation in aging services. The individual in this role must always ask, and find answers to, these key questions: What is the product we are selling and how are we delivering it? How do we know we are doing a good job? How should ‘Quality’ be defined in senior living? How do we measure it? We believe the definition and measurement of Quality in the senior living industry needs to evolve, needs to go beyond the conventional practices and measurements. Now is the time to lead this paradigm shift. The individual in this role will need to bring our enhanced definitions of Quality and link them to measurable outcomes, bring stakeholders to embrace them, and implement programs that reinforce quality evolution at WEL. As such, the successful candidate must be imaginative, creative and analytical, with demonstrated experience in influencing stakeholders.

Qualifications

Key skills include but are not limited to:

• An understanding of the field of Quality as it relates to exceeding stakeholder expectations in a service industry
• Curiosity and creativity, combined with an analytical mind
• The ability to collaborate as a member of an interdisciplinary team and develop interpersonal relationships within a diverse group
• The ability to build stakeholder consensus and influence stakeholders to implement Quality measures
• A high level of sensitivity and interest in people, especially senior adults

Education or Degree Requirements

• Bachelor’s degree required
• Master’s degree preferred

Our benefits and workplace flexibility are top-notch and include

• Competitive Salary.
• Health, Dental, & Life Insurance
• 401(k) plans with generous match
• Other premium benefits

Become the architect of what quality means for the people we serve!

An Equal Opportunity Employer | A Mandatory Influenza Vaccine Employer

A Drug-Free Workplace.