Director of Quality & AI-Driven Assurance

present of AI; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

present of AI is seeking a quality leader to own the complete quality system, from ISO audits to AI agents that verify content. You will build and deploy language model agents in production, and write Python or SQL to turn quality data into actionable metrics.

You will manage a small QA team, conduct audits, root-cause analysis, and communicate risk tradeoffs to customers and executives in a fast-growing AI translation company.

Qualifications

• Owns the full quality system, from audits and ISO to AI agents that check work.
• Experience building and running language model agents in production.
• Writes Python or SQL to turn quality data into metrics.
• Leads audits, root-cause analysis and corrective actions.
• Manages a small team and communicates tradeoffs to customers and executives.

Responsibilities

• Design, test, and monitor quality AI agents.
• Coordinate audits and maintain ISO certifications.
• Develop quality metrics and reports for stakeholders.
• Advise customers on quality, cost and speed tradeoffs.
• Mentor and manage the quality team.

Skills

Quality systems

Audits

Root-cause analysis

Team leadership

Customer advisory

Risk assessment

Python

SQL

Communication

Education

Quality management certification

Tools

Salesforce

Job description

present of AI is seeking a quality leader to own the complete quality system, from ISO audits to AI agents that verify content. You will build and deploy language model agents in production, and write Python or SQL to turn quality data into actionable metrics.

You will manage a small QA team, conduct audits, root-cause analysis, and communicate risk tradeoffs to customers and executives in a fast-growing AI translation company.