Director of Quality

aah; New Jersey; On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance

Retirement plans

Job summary

Advocate Health is seeking a senior leader to direct site clinical and administrative QA functions under the ISO9001 framework in the Enterprise Corporate - Quality WI Region. You will drive performance improvement, oversee external surveys, and manage peer review and contract programs while guiding HR, budgeting, and policy adherence.

The role requires a Bachelor’s in healthcare, a Master’s preferred, and roughly seven years in quality improvement with leadership experience, including

Qualifications

• Advanced knowledge of quality improvement methodologies (i.e. Lean, Six Sigma).
• Analytical and statistical skills.
• Clinical knowledge of care processes.
• Proficiency with MS Office.
• Facilitation skills; excellent verbal and written communication skills.
• Proficiency with change management.
• Proficiency with project management.

Responsibilities

• Directs, organizes, and plans the site clinical and administrative functions of the ISO9001 Quality Management System, including committees.
• Monitors performance improvement activity aligned with safety and health outcomes priorities.
• Leads external agency visits, accreditation surveys, and state surveys.
• Represents management for DNV and ISO surveys.
• Oversees peer review programs including OPPE/FPPE processes.
• Manages contract oversight, logs, and evaluation.
• Oversees document management programs including policies and scope of service.
• Performs HR tasks including interviewing, promotions, staff development, performance evaluations, and morale.
• Develops operating and capital budgets and controls expenditures.
• Ensures compliance with ethical conduct policies and applicable laws.

Skills

Quality Improvement

Lean Six Sigma

Analytical Skills

Clinical knowledge

MS Office

Facilitation

Change Management

Project Management

Education

Bachelor’s degree in healthcare

Master's degree preferred

Tools

MS Office

Job description

Department: 12830 Enterprise Corporate - Quality WI Region

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

flexible to meet the operational demands

Pay Range:

$59.00 - $88.50

Major Responsibilities:

• Directs, organizes, and plans the site clinical and administrative functions of the ISO9001 Quality Management System, including Quality Management Oversight Committee, and its requirements.
• Responsible for monitoring performance improvement activity in accordance with system and site safety and health outcomes priorities.
• Provides leadership and oversight to external agency visits, including accreditation and certification surveys, state surveys, and other agency investigations.
• Serves as the hospital management representative and preparation agent for DNV and ISO surveys
• Responsible for management and oversight of the hospital physician and APC peer review program including the provision of data and case review for OPPE and FPPE related processes.
• Oversees the hospital contract management program, including maintenance of a hospital log and overall evaluation.
• Responsible for the hospital document management program, including policies, procedures, scope of service, and other key site documents.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration and/or Certification Required:

• None Required.

Education Required:

• Bachelor’s degree in healthcare or related field.
• Master's degree preferred.

Years of Experience:

• Typically requires 7 years’ experience in quality improvement. Includes 3 years’ experience in leadership role.

Knowledge, Skills & Abilities Required:

• Advanced knowledge of quality improvement methodologies (i.e. Lean, Six Sigma)
• Analytical and statistical skills
• Clinical knowledge of care processes
• Proficiency with MS Office
• Facilitation skills; excellent verbal and written communication skills
• Proficiency with change management
• Proficiency with project management

Physical Requirements and Working Conditions:

• Ability to sit for extended periods of time.
• Ability to travel to other AAH locations.
• Exposed to normal office environment.
• Operates all equipment necessary to perform the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.