Patient Safety Manager

Hugh Chatham Memorial Hospital; Sheboygan (WI); Hybrid; USD 6,082,000 - 9,127,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Educational Assistance Program

Retirement plans

Job summary

Advocate Health is seeking a seasoned patient safety leader to drive the site’s safety program, mentor teams, and coordinate cross-department initiatives. The role emphasizes reliability, data analytics, and engagement with clinical and non-clinical staff.

The position involves overseeing investigations of serious safety events, implementing corrective actions, and collaborating with medical education to ensure CLER compliance while promoting a culture of safety across the organization.

Qualifications

• Bachelor's degree in health care administration, nursing, or related field.
• Certified Professional in Patient Safety (CPPS) designation within 12 months unless exempt by department leader.
• Typically requires 7 years of clinical care experience with at least 2 years in safety, quality, or risk management.

Responsibilities

• Facilitates implementation of site patient safety program with leadership and frontline tools to promote reliability.
• Leads High Reliability Unit program, training safety coaches and launching local safety projects.
• Coordinates safety efforts across site departments to align with Advocate Health's culture of high reliability.

Skills

Safety program leadership

Data analysis

Communication

Team leadership

Problem solving

Education

Bachelor's Degree in Health Care Administration or related field

CPPS certification preferred

Tools

Safety data systems

Job description

Department:

10122 Enterprise Corporate - Patient Safety

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-time, dayshift Monday - Friday with some flexibility based on position needs. In addition, this role has a short 5-minute monthly virtual meeting held over the weekend.

This position may be fully onsite or offers a hybrid work scheduled of four days in office and one day remote.

No relocation, and no sponsorship or transfer of visa for this position now or in the future.

Pay Range:

$44.15 - $66.25

Major Responsibilities:

• Effectively facilitates implementation of site’s patient safety program including leadership and front line tools that promote reliability. These include but are not limited to daily huddle, safety recognition, just culture, safety coach programs, physician champion programs among others.
• Leads the High Reliability Unit program at their home site, facilitating selection and training of safety coaches, leads coach training, ensuring training of all associates within the unit, launch of projects to solve local safety issues, and ensures a strong sustainment program is in place.
• Coordinates safety efforts though site-based departments to ensure alignment of Advocate Aurora's culture of high reliability and progress related to implementation of the patient safety strategic plan.
• Aligns efforts with leaders from all departments, clinical and non-clinical, including the medical staff. Communicates and presents regularly to site executive teams around the occurrence of serious safety events, and status of the site safety program.
• Ensures the timely investigation of all serious safety events by conducting root cause analysis and use of other investigative tools.
• Identifies and oversees implementation of corrective actions to reduce risk in the organization, specifically identifying those that have system implications for risk reduction.
• Participates in the selection, training and development of patient safety team members within their scope of responsibility.
• Reviews safety events entered daily into the reporting system, analyzes patient safety data on a regular basis to identify strengths, opportunities for improvement, trends and actionable items to advance site culture.
• Collaborates with site’s medical education leaders to participate in leading a site-based patient safety program for residents and medical student to ensure successful compliance with the Clinical Learning Environment Regulations (CLER) issued by the national organization for graduate medical education.
• Regularly provides education to team members and physicians at all levels of the organization regarding safety and reliability.

Licensure, Registration, and/or Certification Required:

• Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 12 months unless department leader has determined it is not required.

Education Required:

• Bachelor's Degree in Health Care Administration, Nursing, or Related Field

Experience Required:

• Typically requires 7 years of experience in experience in the delivery of clinical care in nursing, allied health, or a health related field, and at least 2 years experience in work related to safety, quality, or risk management.

Knowledge, Skills & Abilities Required:

• Awareness of key topics in the field of patient safety and reliability.
• Demonstrated ability to problem solve and analyze procedure and process changes.
• Familiarity with data collection, display, analysis and utilization to drive change.
• Demonstrates self-directed, results-oriented and creative approach to organizational change.
• Communication skills sufficient to interact with all levels of associates and medical staff, front line through senior executives and the board.
• Demonstrates ability to lead others through influence.
• Effective presentation skills in small group settings.
• Experienced in leading teams.
• Ability to succeed in responding to change and handling multiple priorities.
• Demonstrates emotional intelligence when handling highly sensitive information on patient harm, and in engaging in conversations with team members on reactions to error.
• Able to handle highly confidential information in a respectful manner.
• Demonstrates political savvy in responding to events, and messaging sensitive information to stakeholders with site leaders.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.
• Must have functional speech and hearing.
• Must be able to sit, stand, walk, bend and lift frequently throughout the workday.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.