Director of Psychiatric Services

Vivia; Chicago (IL); On-site; USD 85,000 - 100,000; Full time

Job summary

Vivia Health is seeking a Director of Behavioral Health Services to lead clinical operations at their community mental health center. The ideal candidate will demonstrate expertise in operational leadership and a commitment to community-centered care, with a strong emphasis on clinical quality, compliance, and staff development.

Benefits

401(k) with employer match

Continuing education & licensure stipend

Collaborative, growth-oriented team culture

Medical insurance

Vision insurance

Paid paternity leave

Paid maternity leave

Disability insurance

Qualifications

• 5-7 years in mental health and 5+ years of clinical supervision.
• Strong grasp of Medicaid and community behavioral health systems.
• Experience managing documentation and billing processes in EHR systems.

Responsibilities

• Supervise a multidisciplinary team of therapists and service staff.
• Review and approve treatment plans and therapy documentation.
• Ensure compliance and oversee clinical flow across services.

Skills

Clinical supervision

Crisis response

Trauma-informed leadership

Team building

Clinical assessment

Education

Master’s degree in Social Work, Counseling, Psychology, or related field

LCSW, LCPC, PhD, or similar independent license

Job description

2 days ago Be among the first 25 applicants

This range is provided by Vivia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $100,000.00/yr

Direct message the job poster from Vivia

Lead with purpose. Supervise with impact. Transform community mental health.

Are you a clinical leader with deep roots in community mental health and a passion for integrated, high-quality care? Do you thrive in dynamic environments where systems thinking, operational leadership, and patient-centered values converge?

Vivia Health is seeking a Director of Behavioral Health Services to oversee the clinical operations of our community mental health center. This is a unique leadership opportunity for someone who is both clinically savvy and operationally sharp—someone who can support staff development, maintain compliance, and ensure compassionate, coordinated care across therapy, case management, psychiatry, and nursing.

What You’ll Do

Lead Clinical Excellence

• Supervise a multidisciplinary team of therapists and service staff
• Review and approve treatment plans, therapy documentation, and encounter notes
• Sign off on therapy sessions in AthenaOne to ensure clinical and billing accuracy
• Monitor individual and team productivity

Drive Performance & Accountability

• Conduct performance reviews based on client satisfaction, documentation, outcomes, and billing accuracy
• Offer coaching, feedback, and PIPs to support staff development
• Make recommendations for promotions, hires, and other employment actions

Grow a High-Impact Team

• Facilitate weekly team meetings, case consultations, and skill-building sessions
• Champion evidence-based practices like CBT, DBT, and trauma-informed care
• Ensure collaboration between therapy, psychiatry, case management, and admin teams

Oversee Case Management Operations

• Supervise the Case Management Lead and monitor department metrics
• Ensure timely IM+CANS assessments, Medicaid applications, and referrals
• Align service delivery with wraparound supports (housing, jobs, primary care, etc.)

Coordinate Day-to-Day Clinical Flow

• Oversee staff schedules, clinic coverage, and patient assignments
• Monitor calendars to maintain balanced workloads and responsive care
• Collaborate with intake and outreach teams to maintain substantial census numbers

Ensure Compliance & Billing Integrity

• Audit case notes for completeness, consistency, and alignment with billing codes
• Ensure accurate documentation of services and appropriate use of clinical minutes
• Support staff in meeting monthly productivity benchmarks and navigating payer guidelines

Education & Licensure

️ Master’s degree in Social Work, Counseling, Psychology, or related field

️ LCSW, LCPC, PhD, or similar independent license required

Experience

️ 5–7 years in mental health; 5+ years of clinical supervision

️ Strong grasp of Medicaid, IM+CANS, and community behavioral health systems

️ Proficient in crisis response, clinical assessment, and trauma-informed leadership

️ Experience managing documentation and billing processes in EHR systems (AthenaOne preferred)

Leadership & Values

️ Strong team builder with an eye for clinical quality and compliance

️ Committed to health equity and community-centered care

️ Excellent communicator and problem-solver who thrives in a diverse, mission-driven environment

• Certification in DBT, CBT, trauma-informed care, CADC, etc.
• Experience in integrated care or intensive outpatient settings
• Bilingual or bicultural candidates are strongly encouraged to apply
• Work across 4 locations in Chicago (3 clinics + 1 office)
• Office-based, telehealth, and community-based components
• Occasional evenings/weekends for supervision or urgent needs

401(k) with employer match

Continuing education & licensure stipend

Collaborative, growth-oriented team culture

We believe access to quality mental health care is a human right. At Vivia, we support the healing process with empathy, evidence, and a relentless commitment to health equity. You’ll join a team that’s reshaping how care is delivered—and you’ll have the tools and support to grow as a leader while making a lasting impact in the communities that need it most.

Ready to Lead?

Submit your resume, cover letter, and three references to: [e-mail]

Applications are reviewed on a rolling basis.

Vivia Health is an equal opportunity employer. We celebrate diversity and are committed to building a truly inclusive team.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider, Administrative, and Management

• Industries

  Hospitals and Health Care and Community Services

Referrals increase your chances of interviewing at Vivia by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

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