Director of Property Operations

52TEN; Scottsdale (AZ); Remote; USD 120,000 - 150,000; Full time

Job summary

A private investment firm is seeking a Director of Property Operations. This fully remote role involves leading a portfolio of manufactured housing communities, focusing on operational excellence and scalable growth. The ideal candidate will have 15+ years in property operations and a proven track record in financial management and team leadership. Join a culture that values balance, accountability, and collaborative success.

Benefits

Unlimited PTO

Remote work flexibility

Competitive compensation

People-first culture

Growth opportunities

Qualifications

• Proven track record of driving performance and scaling teams.
• Solid experience managing budgets and financial forecasting.
• Strong leadership skills with remote teams.

Responsibilities

• Oversee community operations and ensure adherence to company standards.
• Manage budgets and financial aspects of operations.
• Enhance resident experience and community outcomes.

Skills

Strategic leadership

Financial acumen

Team management

Communication

Problem-solving

Education

15+ years in property operations

Tools

Property management software

Job description

Job Title: Director of Property Operations

Location: Remote

About The Firm

52TEN is an established private investment firm based in Scottsdale, Arizona, specializing in the acquisition and repositioning of manufactured housing communities. With a clear and ambitious growth plan, we aim to expand our portfolio of 3+ star communities from 15 to 40 over the next three years. As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering The Best Experience in the industry—to our investors, residents, vendors, and our team.

About The Role

The Director of Property Operations is responsible for the overall performance, scalability, and day-to-day execution of 52TEN’s growing portfolio of manufactured housing communities. This leader manages a team of Regional Property Managers who oversee several communities and their on-site teams. In the first 12–18 months, the primary focus will be building and strengthening the property operations division—refining systems, coaching teams, and ensuring operational consistency across the portfolio. As the company continues to grow, adding communities and scaling from 20 to 75 team members over the next three years, this role will evolve to become increasingly strategic, with greater emphasis on infrastructure development, cross-functional leadership, and long-term portfolio optimization. Success in this is defined by growing property-level NOI, executing CapEx plans with excellence, developing operational talent, and building the foundation for scalable, high-performing operations—all while staying aligned with 52TEN’s values and culture.

Why Work With 52TEN?

At 52TEN, we lead with culture—because we believe it’s one of the most defining aspects of our success. We’re a fast-paced, goal-oriented company that runs on the Entrepreneurial Operating System (EOS), but we also know that work should complement your life, not consume it. As a fully remote team, we offer the freedom, flexibility, and autonomy to do meaningful work while making more time for what matters most to you.

While each team member brings unique skills and responsibilities, collaboration is at the heart of everything we do. We rally around shared goals, support one another, and strive to deliver the best experience—for our investors, our partners, and our team.

What Makes 52TEN Different?

• The Best Experience – We don’t just focus on delivering exceptional experiences for our residents, investors, and vendors—we believe it starts within our team. At 52TEN, we strive for excellence in every interaction, celebrating wins, offering support, and ensuring everyone feels valued
• True Remote Work Perks – Say goodbye to commutes and micromanagement. At 52TEN, you have the freedom to take ownership over your schedule and the ability to do your best work from anywhere
• A Seat at the Table – This is more than just a property management job. As Director of Property Operations, you’ll be part of our leadership team with direct influence on strategic decisions and company direction. This means leadership team perks too
• Unlimited PTO (That You’re Encouraged to Take) – We work hard, but we also believe in balance and recovery. Our unlimited PTO policy is designed to help you recharge so you can bring your best self to work
• A World-Class Team – We build a team of high-performing, growth-minded individuals who genuinely care about lifting each other up. Every day is an opportunity to grow together, share knowledge, and push for excellence. Our culture of support ensures that you’re always surrounded by top-tier talent with a shared vision
  
  

Do the Following Things Sound Like You?

• You always do the right thing—even when no one’s watching—and you earn trust by being honest, ethical, and transparent
• You communicate clearly and directly, in writing and in conversation, without unnecessary fluff
• You’re a quick study who can absorb complex information and act on it confidently
• You bring energy and optimism to your work, even when the path ahead is unclear
• You’re driven to get the job done—sometimes that means rolling up your sleeves and putting in extra time, and you're all in
• You listen first. You seek to understand before responding and value others’ perspectives
• You can rally people to your ideas and get them moving in the same direction
• You believe in the mission and don’t get discouraged by uncertainty—you trust the process and push forward
• You stay composed and focused when priorities shift, and you adapt quickly without losing momentum
• You care deeply about doing great work and being someone your team and company can count on
  
  

If this describes you, you’re absolutely in the right place! Here are the key responsibilities and qualifications of our next Director of Property Operations.

Key Results (Accountabilities)

• Operational Excellence: Drive consistent property-level performance across the portfolio by maintaining high occupancy, low delinquency, strong physical standards, and proactive problem-solving
• Scalable Growth: Lead the seamless integration of 35+ new communities while building the systems, people, and processes necessary to scale from 20 to 75+ team members over the next 3 years
• Team Leadership & Culture: Build and maintain a high-performing, accountable operations team through intentional hiring, coaching, and values-driven leadership
• Financial Performance & Reporting: Deliver NOI growth by owning budget development, partnering on forecasts, managing spend, and producing reliable financial reporting
• Compliance & Risk: Ensure operational compliance and minimize legal exposure through consistent standards, proactive training, and systems enforcement.
  
  

Primary Responsibilities

• Portfolio Operations Oversight: Lead national community operations with oversight of performance, site execution, and consistent adherence to company standards
• Financial Management & Forecasting: Manage all financial aspects of operations including budgeting, forecasting, variance reporting, and alignment with long-term strategy
• Acquisition Due Diligence & Integration: Support the acquisitions process by evaluating new properties, planning integrations, and leading post-close operational transitions
• Systems & Processes Leadership: Develop and standardize SOPs, implement scalable tools, and drive operational consistency with flexibility for regional nuances
• Resident Experience & Community Outcomes: Enhance the resident experience by setting standards for service, responsiveness, communication, and community presentation.
  
  

Strategic Growth Opportunities

As 52TEN continues to scale, this role may evolve to include broader cross-functional and leadership responsibilities. The ideal candidate brings the curiosity, adaptability, and systems thinking to help shape scalable systems, optimize performance, and mentor future leaders. Areas of potential impact include:

• Cross-functional collaboration with Asset Management, Construction, Marketing, and HR
• Technology adoption to increase efficiency and consistency
• Organizational development to support team growth and role clarity
• Portfolio insights that surface operational opportunities and risks
• Acquisition support through due diligence, integration, and stabilization
  
  

What We’re Looking For

• 15+ years of strategic and tactical leadership experience in manufactured housing operations, with a strong track record of driving performance, scaling teams, and leading through growth and change
• Strong leadership and coaching experience with direct responsibility for managers and remote teams
• Solid financial acumen with responsibility for property-level and regional budgets, forecasting, and CapEx
• Track record of building scalable systems, improving team performance, and implementing new technology
• Excellent communication, judgment, and follow-through
• Self-driven, resourceful, and comfortable working in a growing, entrepreneurial business
• Ability to travel 25–30% to properties in multiple states
  
  

Preferred Attributes

• Deep understanding of Rent Manager or similar property management software
• A passion for growing people and improving operations through culture, clarity, and systems
• Values alignment with 52TEN and long-term interest in helping build the company from the inside out
  
  

What We Offer

• A Growth Path: Clear opportunity to expand your scope and impact as the company grows
• People-First Culture: A high-trust, collaborative environment where team and community matter
• Competitive Compensation: Strong base salary, annual raises, and performance-based bonuses
• Tools & Support: Leading software, a capable team, and access to decision-makers
• Flexibility: Remote role with flexibility, unlimited PTO, and understanding of personal priorities
• Long-Term Opportunity: A growing company with room to evolve and promote from within
  
  

Who We Are at 52TEN

• A high-performing team with the agility of a boutique company and the capability of a large one
• Forward-thinking and tech-savvy, always seeking smarter ways to work
• Deeply collaborative—both at our communities and across the company
• Committed to investing in our people, equipping you with the tools to thrive in your role and grow beyond it
  
  

Who We’re Not

• We’re not stuck in old ways of thinking or focused only on the bottom line
• We don’t forget that we’re people first—with families, ambitions, and values
• We don’t shy away from challenges or growth—we welcome them
• We don’t avoid accountability or repeat mistakes—we learn and evolve
• We don’t operate in silos—we win as one team
  
  

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