Director of Projects — DMV Residential Renovations Leader

Birdwatch; Washington (District of Columbia); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation package

Job summary

Birdwatch is seeking an on-site Director of Projects to lead the growing Projects Division across the DMV region. You will build and coach a high-performing team of project managers and coordinators, while creating scalable systems and processes to drive on-time, profitable project delivery.

You will oversee project financial performance, develop contractor partnerships, and ensure an exceptional homeowner experience as Birdwatch expands into new markets. Report lines to COO.

Qualifications

• Experience leading residential construction, remodeling, or home improvement operations.
• Experience managing multiple projects and project managers.
• Understanding estimating, budgeting, forecasting, margins, and project financials.
• Passion for building systems and improving operational processes.
• Develops people through coaching, accountability, and leadership.
• Communicates effectively with homeowners, contractors, vendors, and internal teams.
• Thrives in a fast-growing, entrepreneurial environment where building is key.
• Uses technology and data to improve visibility and decision-making.
• Believes delivering a great homeowner experience is essential.

Responsibilities

• Lead and grow Birdwatch's Projects Division across the DMV region and expansion markets.
• Build, coach, and develop a high-performing team of Project Managers and coordinators.
• Create scalable systems, workflows, reporting, and standards for delivery.
• Oversee project financial performance including revenue, profitability, forecasting, pricing, and margins.
• Develop and strengthen relationships with contractor and vendor partners.
• Improve project conversion through standardized consultations, estimating, and proposals.
• Partner with Services, Onboarding, Member Success, Product, Operations, and Vendor Partnerships for a seamless member experience.
• Monitor project health, identify risks, remove bottlenecks, and drive accountability.
• Establish quality standards that reflect the Birdwatch brand.
• Continuously improve project delivery as the company scales.

Skills

Residential construction leadership

Team leadership

Project management

Budgets & forecasting

Operational systems

Job description

Birdwatch is seeking an on-site Director of Projects to lead the growing Projects Division across the DMV region. You will build and coach a high-performing team of project managers and coordinators, while creating scalable systems and processes to drive on-time, profitable project delivery.

You will oversee project financial performance, develop contractor partnerships, and ensure an exceptional homeowner experience as Birdwatch expands into new markets. Report lines to COO.