Director of Project Management - Healthcare Construction

Turner & Townsend; Massachusetts; On-site; USD 180,000 - 240,000; Full time

Job summary

Turner & Townsend in Massachusetts seeks an experienced Director of Project Management to lead a team of project managers and oversee delivery on major programs. You will ensure service excellence, grow the PM practice, engage clients, and expand market reach through strong leadership and strategic execution.

The role emphasizes governance, risk management, and business development, with a focus on building a high-performing, inclusive team that delivers value for clients and stakeholders.

Qualifications

• Bachelor’s degree in construction management, architecture, or related field.
• 12+ years of relevant construction project management experience.
• 2+ years leading large multi-discipline teams in a consulting environment.
• Proven track record of managing successful project management service delivery for clients.
• Exceptional business development ambition and demonstrated growth experience.

Responsibilities

• Lead a project management team to deliver across major projects and programs.
• Oversee client communications and ensure delivery of PM services.
• Research market conditions and provide insights for strategy.
• Produce thought leadership reports on construction market trends.
• Manage resources, budgeting, and training within PM Services.
• Define strategic goals aligned with the business plan and KPI tracking.
• Foster talent development, inclusion, and learning within the team.
• Coordinate internal and external audits and maintain quality standards.
• Identify cross-selling opportunities and support client engagement.
• Prepare proposals and participate in business development activities.

Skills

Leadership

Client engagement

Project management

Business development

Market research

Quality control

ISO audits

Education

Bachelor's degree in construction management or related field

Tools

MS Excel

MS PowerPoint

Project management software

Job description

Turner & Townsend is a global professional services company with over22,000 peoplein more than 60 countries.

Working with our clients across real estate, infrastructure,energyand natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects andprograms as we turn challenge into opportunity and complexity into success.

Our capabilities includeprograms, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estateservicesand investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premierprograms, project and cost management offering in markets around the world.

Turner & Townsend are seeking an experienced Director of Project Management to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs. This individual will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach.

The successful candidate will be a driven leader with great interpersonal skills.

Responsibilities

• Strong leadership skills, experience leading a project management team, ensuring they deliver on all accountabilities.
• Lead communications with the client and oversight of project management team services.
• Lead research related to construction market conditions, including analysis of official published data.
• Produce thought leadership reports providing valuable insights to the construction market
• Lead the strategic and operational management of Project Management Services in a variety of sectors, including resource planning and management, financial management, business generation and training and development.
• Set a clear strategy and ambition with the team in line with our Business Plan
• Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity.
• Knowledge management – Ensure that key information and learning generated from each commission is inputted into internal databases and shared.
• Process improvement – Identify and act upon ways to improve internal systems and processes.
• Quality Control – Ensure compliance with quality standards and participation in ISO audits.
• Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls and critical success factors based on company goals
• Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority.
• Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients
• Identify and act upon cross-selling opportunities.
• Participate in meetings with Senior leadership, Directors and staff and prepare and deliver presentations
• Financial Management – Using internal software, track ongoing revenue, margin levels and monthly fees and resource requirements for each cost ,amahe commission.
• Preparation of proposals/RFP responses for new clients/projects.
• Attend relevant networking events and other promotional opportunities with directors.
• Support the training and mentorship of current staff and promote an upward career trajectory.
• Proactively partner with talent acquisition team to attract the best talent, actively manage resource requirements and proactively plan for future staffing needs.
• Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.
• Graduate degree in construction management, architecture, or engineering is preferred.
• 12+ years of relevant construction project management experience.
• 2+ years managing large high performing multi discipline teams in a consulting environment.
• Proven track record of managing successful project management service delivery for clients.
• Exceptional Business development ambition and acumen and demonstrated experience in achieving drive business growth.
• Major construction sector experience working with high caliber clients in; commercial real estate, data center, life sciences, industrial manufacturing, natural resources, etc.
• Demonstrates excellent presentation, verbal, written, organizational, and communication skills.

Turner & Townsend is an affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or [e-mail]. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.